
Harper Acura
Knoxville, TN
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Our experience in buying a new car couldn't have been better. Michael was wonderful...not high pressured, knowledgeable, caring, helpful. Angela knows her stuff! better. Michael was wonderful...not high pressured, knowledgeable, caring, helpful. Angela knows her stuff! More
I am not sure what would have to happen for me to give Harper Acura a higher rating. My experience at Harper was perfect in every sense of the word. My sales rep was courteous, professional, knowledgeab Harper Acura a higher rating. My experience at Harper was perfect in every sense of the word. My sales rep was courteous, professional, knowledgeable, accessible and just a great guy! I visited 3 different dealerships in town and I cannot even compare them to my experience at Harper. Now I know why most Acura owners buy Acuras over and over again- you just cannot find service before, during and after the sale like you find at Harper Acura. I recommend Mike and the rest of the staff at Harper Acura without hesitation~ and I love my new car! More
Purchased new Acura October 12, 2012 from Rob Fiske, wonderful experience , Bob was very helpful , knowledgable and professional with no high pressure. He went the extra mile to make the buying process wonderful experience , Bob was very helpful , knowledgable and professional with no high pressure. He went the extra mile to make the buying process enjoyable. Thank you Rob and Angela I love my car! More
On 09/22/12 we purchased our Third Acura, all were purchased through salesman Bob Fiske at Harper Acura. Bob is very easy to work with and makes sure you're aware of all information about their produ purchased through salesman Bob Fiske at Harper Acura. Bob is very easy to work with and makes sure you're aware of all information about their products and services. Being an Engineer, I ask MANY questions and Bob always has the product knowledge to provide satisfactory answears. The other Staff, Sales-Manager and Finance Manager, are Friendly and Effecient. We are 100% sold on the Quality, Safety, Performance, and Reliability of Acura. Our next vehicle will be a Harper/Fiske Acura! Phil & Tammy Knoxville, TN More
We really appreciated the time and attention to detail from Rob! He listened to the questions we had and concerns. Most sales reps only want to sell a vehicle and move on, Rob went out of his way to help from Rob! He listened to the questions we had and concerns. Most sales reps only want to sell a vehicle and move on, Rob went out of his way to help us get the right vehicle. My wife had a color combination she wanted but was willing to take another vehicle in stock, but rather than let us settle for a vehicle He went out of his way to find us the vehicle we wanted. A class above above the rest! Angela was also very helpful and both were very knowledgable about the vehicle and loan options. Thank you very much. Denny & Connie More
We are residents of Indiana, but spend a few months in the Knoxville area. We began looking for a new vehicle, but could not decide between a Honda Odyssey and the Acura RDX. Rob did a very good job of the Knoxville area. We began looking for a new vehicle, but could not decide between a Honda Odyssey and the Acura RDX. Rob did a very good job of helping us make our decision and helped us purchase the RDX which took a few months as we were waiting for the new 2013 RDX to go into production. We appreciated Rob's professionalism and concern that he meet our needs for a new vehicle. Thank you Rob, the Millers. More
We had a pleasant morning yesterday purchasing a lease for an Acura TL. The atmosphere in the dealership was friendly, unhurried and relaxing, and Mr. Fiske took great trouble in explaining the features for an Acura TL. The atmosphere in the dealership was friendly, unhurried and relaxing, and Mr. Fiske took great trouble in explaining the features of the various models. He also did an excellent job of explaining the settings and controls of the car we settled on, and even set up the garage opening feature of the car. We left with the feeling that we would be well looked after. Ms. Patrick dealt with the financial side of things in a friendly and efficient manner. Last but not least, we are very happy with the car. More
We have dealt with Rob since 2006 when we bought our first Acura from him. He is great to deal with, is very responsive, courteous, and is not "high pressure". Recently, we were looking for a specific y first Acura from him. He is great to deal with, is very responsive, courteous, and is not "high pressure". Recently, we were looking for a specific year and model of Acura, and Rob called as soon as he located one. We would definitely recommend that our friends deal with Rob and Harper Acura! More
We have a 2005 TSX and we have enjoyed the car and the dealership and service department has been great. Very pleased with them. Marsha Kughler/James Kughler dealership and service department has been great. Very pleased with them. Marsha Kughler/James Kughler More
I would like to commend your employee Andy Dean for providing OUTSTANDING customer service to me throughout our transaction! I purchased a used Acura Legend through your Ebay auction and dealt with And providing OUTSTANDING customer service to me throughout our transaction! I purchased a used Acura Legend through your Ebay auction and dealt with Andy right off the bat. He is professional, courteous, and compassionate. This sale was not a big dollar sale but he treated me like it was. He always followed through with any questions or concerns I had and did so in a very timely manner. If I lived in Tennessee I would undoubtedly give your dealership my business! Thank you again from a VERY satisfied customer! Sincerely, Michael Fujita Tracy, California More