Harper Acura

Purchased new Acura October 12, 2012 from Rob Fiske, wonderful experience , Bob was very helpful , knowledgable and professional with no high pressure. He went the extra mile to make the buying process wonderful experience , Bob was very helpful , knowledgable and professional with no high pressure. He went the extra mile to make the buying process enjoyable. Thank you Rob and Angela I love my car! More

On 09/22/12 we purchased our Third Acura, all were purchased through salesman Bob Fiske at Harper Acura. Bob is very easy to work with and makes sure you're aware of all information about their produ purchased through salesman Bob Fiske at Harper Acura. Bob is very easy to work with and makes sure you're aware of all information about their products and services. Being an Engineer, I ask MANY questions and Bob always has the product knowledge to provide satisfactory answears. The other Staff, Sales-Manager and Finance Manager, are Friendly and Effecient. We are 100% sold on the Quality, Safety, Performance, and Reliability of Acura. Our next vehicle will be a Harper/Fiske Acura! Phil & Tammy Knoxville, TN More

We really appreciated the time and attention to detail from Rob! He listened to the questions we had and concerns. Most sales reps only want to sell a vehicle and move on, Rob went out of his way to help from Rob! He listened to the questions we had and concerns. Most sales reps only want to sell a vehicle and move on, Rob went out of his way to help us get the right vehicle. My wife had a color combination she wanted but was willing to take another vehicle in stock, but rather than let us settle for a vehicle He went out of his way to find us the vehicle we wanted. A class above above the rest! Angela was also very helpful and both were very knowledgable about the vehicle and loan options. Thank you very much. Denny & Connie More

We are residents of Indiana, but spend a few months in the Knoxville area. We began looking for a new vehicle, but could not decide between a Honda Odyssey and the Acura RDX. Rob did a very good job of the Knoxville area. We began looking for a new vehicle, but could not decide between a Honda Odyssey and the Acura RDX. Rob did a very good job of helping us make our decision and helped us purchase the RDX which took a few months as we were waiting for the new 2013 RDX to go into production. We appreciated Rob's professionalism and concern that he meet our needs for a new vehicle. Thank you Rob, the Millers. More

We had a pleasant morning yesterday purchasing a lease for an Acura TL. The atmosphere in the dealership was friendly, unhurried and relaxing, and Mr. Fiske took great trouble in explaining the features for an Acura TL. The atmosphere in the dealership was friendly, unhurried and relaxing, and Mr. Fiske took great trouble in explaining the features of the various models. He also did an excellent job of explaining the settings and controls of the car we settled on, and even set up the garage opening feature of the car. We left with the feeling that we would be well looked after. Ms. Patrick dealt with the financial side of things in a friendly and efficient manner. Last but not least, we are very happy with the car. More

We have a 2005 TSX and we have enjoyed the car and the dealership and service department has been great. Very pleased with them. Marsha Kughler/James Kughler dealership and service department has been great. Very pleased with them. Marsha Kughler/James Kughler More

I would like to commend your employee Andy Dean for providing OUTSTANDING customer service to me throughout our transaction! I purchased a used Acura Legend through your Ebay auction and dealt with And providing OUTSTANDING customer service to me throughout our transaction! I purchased a used Acura Legend through your Ebay auction and dealt with Andy right off the bat. He is professional, courteous, and compassionate. This sale was not a big dollar sale but he treated me like it was. He always followed through with any questions or concerns I had and did so in a very timely manner. If I lived in Tennessee I would undoubtedly give your dealership my business! Thank you again from a VERY satisfied customer! Sincerely, Michael Fujita Tracy, California More

My wife & I recently purchased a new 2012 TSX from Harper Acura. This was the first car we’ve purchased from Harper and the first Acura we’ve ever owned. In comparison to other dealerships that we’v Harper Acura. This was the first car we’ve purchased from Harper and the first Acura we’ve ever owned. In comparison to other dealerships that we’ve encountered in the past, I must say this was certainly one of the more pleasant buying experiences I can remember! I had put in a CarFinder Search several months ago via the website & from our first contact, Andy was extremely helpful & patient. I was very particular with the specific model, features, & color combination that I was looking for in my new car. After several months of searching without luck, Andy offered to specially bring in a new TSX from another dealership for me to look at—no strings attached. Later that week, Andy promptly notified me that the car was available to test drive. The following night after work I stopped by the dealership and was warmly greeted. I was allowed to take the car out (unaccompanied) for almost an hour-long test drive and wasn’t even asked for a copy of my driver’s license! The next morning despite our excitement over the new car, my wife & I were dreading the negotiation process that was sure to come when buying a car. However, Andy and his manager Lynnwood made the process as painless as possible by giving us a fair value on our trade-in and letting us negotiate a good deal on a great car. Never stooping to harsh sales tactics, Andy made us feel that we were treated with respect throughout. Taking delivery of the car was also as smooth & seamless. Everything was complete in less than 1 hour including signing final paperwork. Upon delivery, the car had a full tank of gas, was fully detailed inside & out and looked absolutely gleaming! Andy also took the time to help set up the Bluetooth HFL & memory seat positions and walk me through the rest of the car’s long list of features. I was thoroughly impressed! Harper Acura truly holds itself to a higher standard of service & excellence and I would definitely recommend Harper Acura to others! More

Our experience with Michael in purchasing our MDX was wonderful. He was friendly but not pushy, very thorough and helpful. I would look to deal with him again without hesitation. Overall, he made the wonderful. He was friendly but not pushy, very thorough and helpful. I would look to deal with him again without hesitation. Overall, he made the whole experience very pleasant. Becky Gay More