
Harper Acura
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 859 reviews
My experience buying my car was wonderful. Being greeted when walking in and the friendliness of the staff was exceptional. I was not pressured by anyone. In fact I left and was impressed that when I call when walking in and the friendliness of the staff was exceptional. I was not pressured by anyone. In fact I left and was impressed that when I called back was able to make the deal over the phone. Apprecipated the fact that the salesman did not have to bring in someone to pressure me at the dealership. When I picked my car up everything was ready to go. Was given options for extended warranty but no pressure. Salesman was very helpful and explained everything in an understanding manner. This is a top-notch dealership and I will definately recommend to my friends and family. More
Mark Cauthen did an excellent job explaining and presenting the features, specifications and qualities of my new Acura TL without pressuring or trying to rush the sale. He wanted me to be happy with presenting the features, specifications and qualities of my new Acura TL without pressuring or trying to rush the sale. He wanted me to be happy with whatever make or model I decided to purchase. I have and will recommend Mark Cauthen and Harper Acura to my friends! More
Mark Cuathen was excellent! I had never owned an Acura and was going that day to buy a Ford!! My husband and I met Mark, he was so patient and informative, we were sold that day!! The option packages ar and was going that day to buy a Ford!! My husband and I met Mark, he was so patient and informative, we were sold that day!! The option packages are so easy to decipher because most of the bells and whistles are standard. We loved the no haggle experience and feel we were given everything we asked for. Angela in finance was wonderful as well and explained the paperwork without dragging the process out. When I picked up my MDX, Mark was sure to go over all of the features with me. He has followed up with me since the sale and has answered my phone calls when I had follow up questions-never had to leave a message! I will be back to Harper Acura, 1st Class all the way!! More
this dealership is the best place to buy or service your vehicle. service was great, pricing was great, and the coffee is amazing. I'd recommend them!!! vehicle. service was great, pricing was great, and the coffee is amazing. I'd recommend them!!! More
Michael Boswell was very helpful and knowledgeable, he made the process quick and simple. We're very happy with Acura as a brand and would recommend it and Harper dealership! made the process quick and simple. We're very happy with Acura as a brand and would recommend it and Harper dealership! More
Our buying experience was one of the best we have had through the years and we have purchased many vehicles. Michael was a wonderful person to work with, very knowledgeable without the high pressure sale through the years and we have purchased many vehicles. Michael was a wonderful person to work with, very knowledgeable without the high pressure sales pitch. We also looked at Lexus, Infiniti, and Audi and the Acura dealership was definitely the best. I would recommend this dealership plus the fact that you get so much more for the money with an Acura. More
Andy Dean delivered exactly what he committed to in a very friendly, courteous manner. He knew I had a long drive back to NC and he handled the transaction in very prompt professional manner. Angela expl very friendly, courteous manner. He knew I had a long drive back to NC and he handled the transaction in very prompt professional manner. Angela explained the details of the sale completely and courteously. Great experience. More
Our experience in buying a new car couldn't have been better. Michael was wonderful...not high pressured, knowledgeable, caring, helpful. Angela knows her stuff! better. Michael was wonderful...not high pressured, knowledgeable, caring, helpful. Angela knows her stuff! More
I am not sure what would have to happen for me to give Harper Acura a higher rating. My experience at Harper was perfect in every sense of the word. My sales rep was courteous, professional, knowledgeab Harper Acura a higher rating. My experience at Harper was perfect in every sense of the word. My sales rep was courteous, professional, knowledgeable, accessible and just a great guy! I visited 3 different dealerships in town and I cannot even compare them to my experience at Harper. Now I know why most Acura owners buy Acuras over and over again- you just cannot find service before, during and after the sale like you find at Harper Acura. I recommend Mike and the rest of the staff at Harper Acura without hesitation~ and I love my new car! More