Harper Acura

Harper Acura in Knoxville has always been an honest, dependable car dealership. I appreciate that they treat their customers with respect and have no hidden agendas. They make buying a new car much ea dependable car dealership. I appreciate that they treat their customers with respect and have no hidden agendas. They make buying a new car much easier and more relaxed. Mark Cauthen, our sales associate, was a pleasure to work with. He is very knowledge about the car I purchased and encouraged questions. Andy Dean was also very friendly and professional. Our past experience with the service department has always been positive. Our family looks forward to doing business with Harper Acura. More

My experience buying my car was wonderful. Being greeted when walking in and the friendliness of the staff was exceptional. I was not pressured by anyone. In fact I left and was impressed that when I call when walking in and the friendliness of the staff was exceptional. I was not pressured by anyone. In fact I left and was impressed that when I called back was able to make the deal over the phone. Apprecipated the fact that the salesman did not have to bring in someone to pressure me at the dealership. When I picked my car up everything was ready to go. Was given options for extended warranty but no pressure. Salesman was very helpful and explained everything in an understanding manner. This is a top-notch dealership and I will definately recommend to my friends and family. More

Mark Cauthen did an excellent job explaining and presenting the features, specifications and qualities of my new Acura TL without pressuring or trying to rush the sale. He wanted me to be happy with presenting the features, specifications and qualities of my new Acura TL without pressuring or trying to rush the sale. He wanted me to be happy with whatever make or model I decided to purchase. I have and will recommend Mark Cauthen and Harper Acura to my friends! More

Mark Cuathen was excellent! I had never owned an Acura and was going that day to buy a Ford!! My husband and I met Mark, he was so patient and informative, we were sold that day!! The option packages ar and was going that day to buy a Ford!! My husband and I met Mark, he was so patient and informative, we were sold that day!! The option packages are so easy to decipher because most of the bells and whistles are standard. We loved the no haggle experience and feel we were given everything we asked for. Angela in finance was wonderful as well and explained the paperwork without dragging the process out. When I picked up my MDX, Mark was sure to go over all of the features with me. He has followed up with me since the sale and has answered my phone calls when I had follow up questions-never had to leave a message! I will be back to Harper Acura, 1st Class all the way!! More

this dealership is the best place to buy or service your vehicle. service was great, pricing was great, and the coffee is amazing. I'd recommend them!!! vehicle. service was great, pricing was great, and the coffee is amazing. I'd recommend them!!! More

Very patient, kind and respectful in every aspect. I am so happy with my purchase and the customer service that I will continue to buy from Harper. so happy with my purchase and the customer service that I will continue to buy from Harper. More

Michael Boswell was very helpful and knowledgeable, he made the process quick and simple. We're very happy with Acura as a brand and would recommend it and Harper dealership! made the process quick and simple. We're very happy with Acura as a brand and would recommend it and Harper dealership! More

Our buying experience was one of the best we have had through the years and we have purchased many vehicles. Michael was a wonderful person to work with, very knowledgeable without the high pressure sale through the years and we have purchased many vehicles. Michael was a wonderful person to work with, very knowledgeable without the high pressure sales pitch. We also looked at Lexus, Infiniti, and Audi and the Acura dealership was definitely the best. I would recommend this dealership plus the fact that you get so much more for the money with an Acura. More

Andy Dean delivered exactly what he committed to in a very friendly, courteous manner. He knew I had a long drive back to NC and he handled the transaction in very prompt professional manner. Angela expl very friendly, courteous manner. He knew I had a long drive back to NC and he handled the transaction in very prompt professional manner. Angela explained the details of the sale completely and courteously. Great experience. More

Our experience in buying a new car couldn't have been better. Michael was wonderful...not high pressured, knowledgeable, caring, helpful. Angela knows her stuff! better. Michael was wonderful...not high pressured, knowledgeable, caring, helpful. Angela knows her stuff! More