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Harper Acura

Knoxville, TN

5.0
875 Reviews
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9739 Kingston Pike

Knoxville, TN

37922

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Showing 875 reviews

February 06, 2014

We are extremely happy with the price and the car itself. The mileage is low, and the car has apparently had a lot of care by the previous owner. Shane recommended that we both test drive the car so we wou More

by mpousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Cochran
February 06, 2014

Although the brand selected was Acura, we actually went to see and purchase the Fiat 500. As with the staff at Harper's Volkswagen, Harper's Acura staff were the best. I will have to admit that in all my y More

by gtwilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Williamson, Shane Cochran
February 06, 2014

My husband and I were in the market for a 2011/2012 Acura MDX. We had researched and spoken with at least 10 dealers across the southeast before we reached out to Shane at Harper Acura. He was wonderful to w More

by ltumminello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Patrick, Shane Cochran
February 06, 2014

The sales experience was Great. Knowledgeable and friendly sales staff and the follow up calls are great. The maintenance staff is also very knowledgeable and helpful. I've already referred friends More

by Joshbirdwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Cochran
February 04, 2014

Mark Cauthen helped me with my purchase of a 2014 MDX. He answered all my questions in a nice way and we agreed upon a price for my trade-in and a price for the new MDX without a lot of hassle so I enjoyed d More

by 1bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
February 04, 2014

Perhaps the best vehicle purchasing experience we have ever had. From the moment we stepped onto the lot, Derek went out of his way to welcome us and make us feel at home. All of our questions were answer More

by scotties2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 03, 2014

Buying my car at Harper Acura was the best car buying experience that I have ever had. It was the first time that I had ever done it by myself. For me, going into a dealership and shopping for a new car More

by foxswindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
February 01, 2014

Derek was very knowledgeable of the different models of cars we were interested in, as well as all the options and comparisons with other vehicles. At no time did he speak negatively of Acura's competitio More

by KevinKimball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 30, 2014

Working with Mark Cauthen on the purchase of my 2012 Acura MDX was a very enjoyable experience. I am from Asheville and spoke with Mark on the phone to arrange my trip to Knoxville to test drive the ve More

by yedwards50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
January 30, 2014

Great experience, Mark did a very good job in working with us. Very informative and no sales pressure making the purchase more then enjoyable. Enjoying the new purchase. More

by Welborns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
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