Harper Acura

Derek was very knowledgeable of the different models of cars we were interested in, as well as all the options and comparisons with other vehicles. At no time did he speak negatively of Acura's competitio cars we were interested in, as well as all the options and comparisons with other vehicles. At no time did he speak negatively of Acura's competition, but only offered comparative facts. Our trips to other dealers (representing other manufacturers including Harper Audi) revealed that most sales professionals did not posses near the vehicle knowledge as Derek. He was patient with our questions and allowed us to form our own opinions without any pressure. Our prior experience with Harper Acura service (we owned a 2001 MDX and put ~246,000 miles on it) has been very positive, so that was a major contributor to our willingness to use Harper for our next vehicle. We have another manufacturer vehicle, and our experience with that dealer's service department has been less than satisfactory. Needless to say, we won't be shopping for another vehicle of that manufacturer when it comes time. So give your service department a pat on the back, because they were just as instrumental in making the sale. More

Working with Mark Cauthen on the purchase of my 2012 Acura MDX was a very enjoyable experience. I am from Asheville and spoke with Mark on the phone to arrange my trip to Knoxville to test drive the ve Acura MDX was a very enjoyable experience. I am from Asheville and spoke with Mark on the phone to arrange my trip to Knoxville to test drive the vehicle. Due to bad weather and work related delays I was unable to keep a couple of appointments. Each time I had to reschedule, Mark was very understanding. Finally on a very cold snowy day, we made the trip and Mark had the car ready and waiting for us to test drive. I would HIGHLY recommend this dealership and especially Mark Cauthen. More

I have given this review due to the professional treatment given me by Mark Cauthen. He has made me feel that I am a valued customer to the dealership. He has been receptive and more than willing to treatment given me by Mark Cauthen. He has made me feel that I am a valued customer to the dealership. He has been receptive and more than willing to solve any situation I have had. Excellent in customer care and service. More

Great experience, Mark did a very good job in working with us. Very informative and no sales pressure making the purchase more then enjoyable. Enjoying the new purchase. with us. Very informative and no sales pressure making the purchase more then enjoyable. Enjoying the new purchase. More

Contrary to what I have gone through at other dealerships over the years, I truly enjoyed the buying experience at Harper Acura. Their salespeople take a low-pressure approach to their jobs and are very kno over the years, I truly enjoyed the buying experience at Harper Acura. Their salespeople take a low-pressure approach to their jobs and are very knowledgeable about the products they offer. Additionally, when it comes to arriving at an agreeable price for a vehicle, the folks at Harper take what is traditionally the worst part of the car-buying experience and make it positive. We quickly got what we felt like was a fair price for the vehicle we wanted and did it without a lot of back and forth haggling. More

Harper Acura was the best car buying experience we have ever encountered. Our salesperson was very knowledgeable of his products, was extremely courteous in his approach, and there was no sales pressure i ever encountered. Our salesperson was very knowledgeable of his products, was extremely courteous in his approach, and there was no sales pressure in the transaction. This dealership has great pricing, good inventory, and a wonderful staff. The owner is hospitable and genuinely cares about his customers. We highly recommend this dealership to all of our friends and acquaintances. More

I recommend this dealership if some one wants to buy a new Acura! It was a great experience buying a new RDX at Harper . Mark's customer service is excellent!! new Acura! It was a great experience buying a new RDX at Harper . Mark's customer service is excellent!! More

This whole car purchase was a very pleasant experience. There was absolutely no pressure felt what so ever to purchase our new car from Harper Acura. There was absolutely no pressure felt what so ever to purchase our new car from Harper Acura. More

From the first contact with Mark Cauthan through the purchase it was a pleasure to buy an Acura at Harper Acura, Knoxville. Mark has made himself available to answer questions and to review the various purchase it was a pleasure to buy an Acura at Harper Acura, Knoxville. Mark has made himself available to answer questions and to review the various features of this vehicle. He is patient, polite and knowledgable about the vehicle. This is probably the most pleasant auto purchase experience I have had and I love my MDX. More

I had an excellent experience at Harper Acura. I purchased an Acura TSX, and this was my first vehicle purchase. Michael Boswell was so helpful. He walked me through the process and it was a great purchased an Acura TSX, and this was my first vehicle purchase. Michael Boswell was so helpful. He walked me through the process and it was a great, stress-free experience. The rest of the staff that I interacted with was equally friendly and helpful. I highly recommend Harper. More