Harper Acura

Mary Jane Bridges Harpers is the best. Mark, Andy, and the Harpers are wonderful to work with.I always go to Harpers.I trust the integrity of all concerned. Harpers is the best. Mark, Andy, and the Harpers are wonderful to work with.I always go to Harpers.I trust the integrity of all concerned. More

THANKS FOR GOING THE EXTRA MILE I ALWAYS GIVE THE HARPER ACURA TEAM TOP SCORES BECAUSE THEY CONSISTENTLY GO OUT OF THEIR WAY TO MAKE THE CAR BUYING PROCESS EASY. THIS TL IS MY THIRD I ALWAYS GIVE THE HARPER ACURA TEAM TOP SCORES BECAUSE THEY CONSISTENTLY GO OUT OF THEIR WAY TO MAKE THE CAR BUYING PROCESS EASY. THIS TL IS MY THIRD SINCE 2008 AND ALL THREE HAVE BEEN LEASED FROM HARPER'S. THE ENTIRE STAFF IS ALWAYS FRIENDLY AND ACCOMMODATING. THE ENVIRONMENT IS VERY COMFORTABLE AND LAID BACK. I HAD SOME CREDIT ISSUES AND WITH MARK AND ANDY'S HELP I WAS ABLE TO LEASE MY NEW TL WITHOUT ANY PROBLEMS. THANKS AGAIN FOR MAKING EVERYONE FEEL LIKE FAMILY. More

Service appt It was very easy to make an appt and they had a rental car waiting for me. They called me when my car was finished and explained the services. I was It was very easy to make an appt and they had a rental car waiting for me. They called me when my car was finished and explained the services. I was happy with my overall experience. More

Excellent! Excellent customer service. I can call and schedule a service for 7:30am and when I get there they have a car waiting for me. They help me transfer bo Excellent customer service. I can call and schedule a service for 7:30am and when I get there they have a car waiting for me. They help me transfer booster seats and get on my way to school quickly. R.J. Will text me and let me know when my car is ready. It's ALWAYS a pleasant experience. More

Problem Solved I feel like anyone who buys these cars is going to be "particular" so when my brand new TL developed a screeching brake problem there was only one per I feel like anyone who buys these cars is going to be "particular" so when my brand new TL developed a screeching brake problem there was only one person more annoyed than me. R. Jay tried two different procedures to try and remedy the problem but when those didn't work he explained that the third time was going to be a charm because they were putting all new rotors and pads on all four wheels. So after all of his care and concern I'm certain that I'll just buy cars from whichever dealership he works for, I'm sure it'll be a good one. More

Very impressed I walked away from my purchase at Harper Acura amazed. Shane was right on top of things and did anything he could to make this as easy as possible. Wi I walked away from my purchase at Harper Acura amazed. Shane was right on top of things and did anything he could to make this as easy as possible. With myself working six days a week and living 2 hours out of town, he was extremely accommodating. I would recommend Shane and his team at Harper to anyone I know looking for a quality product at a fair price and great service. More

Harper Acura of Knoxville Highly Recommended Harper has done it again! As a patron of over three years I have yet to be disappointed in their customer service. I recently purchased a used c Harper has done it again! As a patron of over three years I have yet to be disappointed in their customer service. I recently purchased a used car from Michael Boswell, Sales Consultant, at Harper Acura. He is a great asset! Michael helped me find a car that not only suited my needs but my wants. He went above and beyond to make it possible for me. Andy Dean, Finance Manager, was also a pleasure to work with. When I leave Harper I always feel good. At other dealerships I often feel drained as if someone has taken advantage of me. The people at Harper always seem like they are looking out for the customers best interest not the fastest way to make a buck. Thanks to all that make Harper a great place to do business!!! More

Overall wonderful experience, very helpful with all of my needs and my budget. Would recommend dealing with these two any day of the week! Great people to work with! I am a very questionable person about buy needs and my budget. Would recommend dealing with these two any day of the week! Great people to work with! I am a very questionable person about buying a used car but Harper helped me get over that. The next Acura my lady gets will be a Harper Acura! More

I came in to look at the TSX available on the lot. This was only my second time purchasing a car, so I was slightly nervous, as you always hear horror stories about people buying cars (especially relativel was only my second time purchasing a car, so I was slightly nervous, as you always hear horror stories about people buying cars (especially relatively high end cars). I visited almost every dealership in Knoxville, as I wasn't totally sure what I wanted, but knew I would know when I found it. Every dealership was full of typical car salesmen (no thanks) who pushed and pushed and pressured to try to get you to buy. I was starting to get quite discouraged that I wouldn't find a car, or salesman that I would want to work with. I'd never been to Harper, and had only just started considering an Acura. The experience with Shane, in sales, and the finance department could not have been better. There was absolutely no pressure to do anything, which was such a welcome experience. They answered all of my questions, and calmed every concern. I ended up purchasing my car, and a great maintenance package, that night. I know someone who recently purchased a Ford, and their maintenance was over 3 times the price of mine - and I get a car to take while they are doing the oil changes AND they wash my car every time - the Ford owner has to wait, and his car comes back just as is. I would definitely recommend Shane and the rest of the team at Harper Acura to anyone looking to buy a car. More

Had a great experience buying a MDX at Harper Acura. Michael Boswell was very knowledgeable about the vehicle and extremely friendly. The owner Shannon Harper stopped by to make sure we were getting ev Michael Boswell was very knowledgeable about the vehicle and extremely friendly. The owner Shannon Harper stopped by to make sure we were getting everything we needed. I like how they tell you that they don't want to just sell you one car, but make you a customer for life, and the buying experience supports that claim. I would definitely recommend and I would absolutely buy another vehicle from Harper Acura. More