Harper Acura

Great Service! I just purchased my second Acura from Mark. He exceeded all expectations and made the buying process a breeze! I would Recommend him to everyone! I just purchased my second Acura from Mark. He exceeded all expectations and made the buying process a breeze! I would Recommend him to everyone! More

Wonderful experience! Friendly and knowledgeable staff! Called ahead about the car we were interested in that we found on KBB's local listings. I knew exactly what I wanted and found one at Harper Acura. Ma Called ahead about the car we were interested in that we found on KBB's local listings. I knew exactly what I wanted and found one at Harper Acura. Mark had the car right up front and ready to take for a drive as soon as we arrived. Once we returned from our test drive, we sat and talked for a short while and in no time, we had a deal. No pressure and no trying to sway us into a car we weren't there to see. I really appreciated the courtesy involved with our experience. My husband had a concern about the engine, that was stated on the certified pre-owned maintenance sheet, and our salesman and the service department was very accommodating with letting us get it up on a lift and check things out. Everything turned out fine and we proceeded with our paperwork. From start to finish, we were there only a few hours and I drove my "new to me" pre-owned car. I would definitely do business at Harper Acura again and I would recommend them to my friends. We purchased a pre-owned 2007 Toyota Avalon Limited. More

Awesome vehicle with excellent service! I recently purchased my 3rd Acure Harper Acura and I couldn't be happier with my vehicle and the service that has been given to me over the past 12 ye I recently purchased my 3rd Acure Harper Acura and I couldn't be happier with my vehicle and the service that has been given to me over the past 12 years. Mark Cauthen couldn't have made our buying experience any better and went far above what you would normally expect. I will always refer both Harper and Mark to all my friends when they are looking for a new car! Frankie Pitt, Knoxville, Tennessee More

Sales experience This is our 4th Acura. We bought from m.cauthen. Mark is top notch. Knows his product great. Catered to us and worked hard to meet our needs. Will see This is our 4th Acura. We bought from m.cauthen. Mark is top notch. Knows his product great. Catered to us and worked hard to meet our needs. Will seek mark out if we choose to purchase another Acura. More

Sales My first contact at the sales department was with Mr. Mark Cauthen. He is a professional sales person not like what you expect from those car salesma My first contact at the sales department was with Mr. Mark Cauthen. He is a professional sales person not like what you expect from those car salesman out there. The way he approached us with full knowledge of the cars in the dealership and explaining the pros and cons, and not being pushy like other car salesman helped us a lot in our decision making process. Thank you Mark! More

MDX purchaser review Steve Rhea, great guy and made our buying experience as it should be. A lot of car dealerships will wear you out for days- he was professional all the Steve Rhea, great guy and made our buying experience as it should be. A lot of car dealerships will wear you out for days- he was professional all the way through from the beginning to the end of the transaction. More

Steve Rhea made the difference in our experience! Steve Rhea, we certainly appreciate the way you answered our questions, shared the facts and provided a hassle free purchase experience for us. You ac Steve Rhea, we certainly appreciate the way you answered our questions, shared the facts and provided a hassle free purchase experience for us. You actually exceeded our expectations! You represented yourself and your company as a person of integrity. You are an asset to Harper Acura. More

Friendly, easy buying experience! We contacted Harper Acura via the internet after not having any luck with finding the right inventory in our hometown. Steve Rhea immediately emailed We contacted Harper Acura via the internet after not having any luck with finding the right inventory in our hometown. Steve Rhea immediately emailed us to confirm receipt of our inquiry (even on Sunday when the dealership was closed) and worked hard on numbers and quotes for us on a certified used MDX and a new MDX. We know that we can be difficult customers and very demanding, but Steve handled it all in stride and was incredibly patient and responsive over email communications and by telephone as we finalized the deal with him. He worked incredibly hard to win our business, but was never overbearing, pushy, or aggressive. Steve epitomized the best car buying experience we have ever had - he pointed out pros and cons to both vehicles we were considering, was upfront about costs, was laid back and genuinely helpful, and above all, respectful. He recognized that we had already done our research and wanted to make the process as smooth as possible. R. Jay was also great in helping finalizing financing. We 100% recommend Harper Acura and Steve Rhea and will be repeat customers in the future. More

Best dealership hands down! Michael Boswell, what a true professional! Michael was a true pleasure to work with, did not waste my time trying to show me things I "might" want, he Michael Boswell, what a true professional! Michael was a true pleasure to work with, did not waste my time trying to show me things I "might" want, he knew what I wanted and showed it to me and I bought it. He was very friendly, well knowledge in the vehicle, showed great respect towards myself and my time. R. Jay Prusik made the paperwork hassle free, even tried to get me a better rate on the loan when he didn't have to. R Jay was very professional, knew what he was doing, made everything easy for me. I've have done nothing but praise them to everyone who asks about my new car, I will gladly recommend them to anyone, and will definitely be buying from them in the future. More

Pleasant and stress free My wife and I really enjoyed our experience at Harper Acura. Mark listened to our desires and constraints and came up with the perfect car for our ne My wife and I really enjoyed our experience at Harper Acura. Mark listened to our desires and constraints and came up with the perfect car for our needs. His friendly, authentic attitude and low key approach made us feel appreciated but not pressured. As soon as we can fit it into our budget, we'll be back to Harper Acura to get another great deal and we'll be sure to ask specifically for Mark. More