Harper Acura

Steve Rhea made the difference in our experience! Steve Rhea, we certainly appreciate the way you answered our questions, shared the facts and provided a hassle free purchase experience for us. You ac Steve Rhea, we certainly appreciate the way you answered our questions, shared the facts and provided a hassle free purchase experience for us. You actually exceeded our expectations! You represented yourself and your company as a person of integrity. You are an asset to Harper Acura. More

Friendly, easy buying experience! We contacted Harper Acura via the internet after not having any luck with finding the right inventory in our hometown. Steve Rhea immediately emailed We contacted Harper Acura via the internet after not having any luck with finding the right inventory in our hometown. Steve Rhea immediately emailed us to confirm receipt of our inquiry (even on Sunday when the dealership was closed) and worked hard on numbers and quotes for us on a certified used MDX and a new MDX. We know that we can be difficult customers and very demanding, but Steve handled it all in stride and was incredibly patient and responsive over email communications and by telephone as we finalized the deal with him. He worked incredibly hard to win our business, but was never overbearing, pushy, or aggressive. Steve epitomized the best car buying experience we have ever had - he pointed out pros and cons to both vehicles we were considering, was upfront about costs, was laid back and genuinely helpful, and above all, respectful. He recognized that we had already done our research and wanted to make the process as smooth as possible. R. Jay was also great in helping finalizing financing. We 100% recommend Harper Acura and Steve Rhea and will be repeat customers in the future. More

Best dealership hands down! Michael Boswell, what a true professional! Michael was a true pleasure to work with, did not waste my time trying to show me things I "might" want, he Michael Boswell, what a true professional! Michael was a true pleasure to work with, did not waste my time trying to show me things I "might" want, he knew what I wanted and showed it to me and I bought it. He was very friendly, well knowledge in the vehicle, showed great respect towards myself and my time. R. Jay Prusik made the paperwork hassle free, even tried to get me a better rate on the loan when he didn't have to. R Jay was very professional, knew what he was doing, made everything easy for me. I've have done nothing but praise them to everyone who asks about my new car, I will gladly recommend them to anyone, and will definitely be buying from them in the future. More

Would go out of my way to work with them again Worked with R. Jay and Mark on a used car I found on autotrader. Live 3 hours away and they were more than accomodating to my schedule twice as I was Worked with R. Jay and Mark on a used car I found on autotrader. Live 3 hours away and they were more than accomodating to my schedule twice as I was coming through East TN. Helped me out by cramming me in on a previous business trips when having issues with my RL so I was glad to give them the business. Seemless buying experience, no surprises, and wonderful customer service. Certainly not a traditional sale for them but they handled it with ease. More

Pleasant and stress free My wife and I really enjoyed our experience at Harper Acura. Mark listened to our desires and constraints and came up with the perfect car for our ne My wife and I really enjoyed our experience at Harper Acura. Mark listened to our desires and constraints and came up with the perfect car for our needs. His friendly, authentic attitude and low key approach made us feel appreciated but not pressured. As soon as we can fit it into our budget, we'll be back to Harper Acura to get another great deal and we'll be sure to ask specifically for Mark. More

We will be back to buy another This is the best dealership experience we have ever had. Buying from Mark was the best possible dealer purchase. He makes you feel comfortable and con This is the best dealership experience we have ever had. Buying from Mark was the best possible dealer purchase. He makes you feel comfortable and confident answering questions and representing a top notch product and dealership. More

Mark and Angela made our car buying experience wonderful! After talking with Angela Patrick, the sales manager, she assigned us an excellent salesman, Mark Cauthen. Mark was friendly, helpful, and extremely k After talking with Angela Patrick, the sales manager, she assigned us an excellent salesman, Mark Cauthen. Mark was friendly, helpful, and extremely knowledgeable. He made our experience seamless and pleasant. We would definitely recommend him and Harper Acura to anyone looking for an excellent vehicle and an outstanding dealership! More

Great car buying experience Nice easy straight forward pricing. No gotcha dealer fees. Nice courtesy sales staff. Sales staff treats you like family and goes the extra mile. Nice easy straight forward pricing. No gotcha dealer fees. Nice courtesy sales staff. Sales staff treats you like family and goes the extra mile. No high pressure sales. Excellent white glove service department More

Sales experience - New MDX I attempted to purchase the MDX in Nashville. The Nashville dealership pushed me to buy a car that was in-stock. I sensed they were not listening to I attempted to purchase the MDX in Nashville. The Nashville dealership pushed me to buy a car that was in-stock. I sensed they were not listening to what I wanted, the customer. Also, the purchase price was slightly better in Knoxville. Mark Cauthen, Sales Consultant, is a very professional salesperson. It was an enjoyable experience. A special thanks to Mark. Rodney Beason More

Outstanding service! Words could not explain the level of professionalism and the way they make you feel at home. Harper Acura is a place where even if you don't buy from Words could not explain the level of professionalism and the way they make you feel at home. Harper Acura is a place where even if you don't buy from them they will go out their way to help you and support you to find the car that is right for you! More