Harper Acura

Service Steve always has things lined up so I'm in there and out. Service has always been above any expectations. The facility is always clean and beat. Steve always has things lined up so I'm in there and out. Service has always been above any expectations. The facility is always clean and beat. More

Warranty work The guys at Harper Acura are always so good at listening to my every complaint and making it right! I love this shop! Recommend to anyone! The guys at Harper Acura are always so good at listening to my every complaint and making it right! I love this shop! Recommend to anyone! More

Excellent service & customer care Purchased my 2016 MDX from Harper. This is my second full service. Very prompt, customer oriented and explanation of service completed. All around a Purchased my 2016 MDX from Harper. This is my second full service. Very prompt, customer oriented and explanation of service completed. All around a quality company. More

Excellent Everyting was great as soon as i arrived i have the car ready for me and they did good job they did was my car and vac to thank you very much. Everyting was great as soon as i arrived i have the car ready for me and they did good job they did was my car and vac to thank you very much. More

Airbag srs recall Harper Acura took care of the recall problem quickly and treated me like we were old friends, they even gave me a 2016 Acura MDX for a loaner, they of Harper Acura took care of the recall problem quickly and treated me like we were old friends, they even gave me a 2016 Acura MDX for a loaner, they offered me coffee and cold drinks and gave me a complimentary car wash. If I have anymore problems with my Acura I will take it back to Harper Acura where I know I'll get great service More

Excellent care I had a scheduled appointment (made on-line - very convenient) for an oil change. They were prompt in taking care of me. Also, received the multi-po I had a scheduled appointment (made on-line - very convenient) for an oil change. They were prompt in taking care of me. Also, received the multi-point inspection and complimentary car wash. This service department has never failed to be excellent in the 9 years that I have been going there. They are friendly and very attentive. More

Great service I received great service. Everyone was courteous and friendly from the appt process, drop off and pick up. I really like the "curbside" drop off pro I received great service. Everyone was courteous and friendly from the appt process, drop off and pick up. I really like the "curbside" drop off process which saves me time. More

An Unfortunate Service Outcome Bought my 2011 TSX Sport Wagon at this dealership and have had it serviced there consistently for the full 59283 miles on the odometer. Had an appoint Bought my 2011 TSX Sport Wagon at this dealership and have had it serviced there consistently for the full 59283 miles on the odometer. Had an appointment to have the transmission serviced and an oil change performed on June 13th. Service advisor wrote up the order confirming what was to be done. Previous oil/filter changes including OW20-5 full synthetic oil were $44.95 plus tax and fees. The current price is now $69.95 plus tax and fees. The explanation given for the increase is the dealership was being pressured by Acura to get its full synthetic pricing competitive with other dealerships. Simply because Acura says it dealerships MUST use synthetic oil does not make it the only quality option customers should have available. If Acura is convinced synthetic oil is the only option its customers will have, this customer will seek new service venues...and congratulations on the new dealer construction project. More

Schedule Maintenance We recently had a schedule maintenance done on or 2016 RDX and as usual, the service department people are always so friendly and that really makes my We recently had a schedule maintenance done on or 2016 RDX and as usual, the service department people are always so friendly and that really makes my wait a pleasant wait. They do not drag their feet, they get right down to business and the wait is never long. I give these guys a five star rating. More

3 New Acura RDX purchases from Harper I have purchased many new vehicles in my lifetime but never have I experienced such expertise service and sales at a dealership than with HARPER ACURA I have purchased many new vehicles in my lifetime but never have I experienced such expertise service and sales at a dealership than with HARPER ACURA! Professional, knowledgeable and very pleasant personnel. More