
Harper Acura
Knoxville, TN

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Great Service! Harper Acura is the best dealership for both sales and service that I have ever experienced. We recently went in for a warranty repair. They gave us Harper Acura is the best dealership for both sales and service that I have ever experienced. We recently went in for a warranty repair. They gave us a loaner car, accomplished the repair in rapid time, and included a complimentary car wash. Highly recommended. More
Recently purchased Subaru forester at Harpers Harper's did.another great job for us. Our recent purchase of forester went great . Had oil change for first time service department goes out of there Harper's did.another great job for us. Our recent purchase of forester went great . Had oil change for first time service department goes out of there way to make your visit as fast & pleasant as possible. This is our 3rd automobile purchase at Harper's thanks again. More
Excellent Customer Service I had my MDX serviced last week. Steve is a rockstar!! He makes the process super easy. Harper Acura truly rolls out the red carpet for customers I had my MDX serviced last week. Steve is a rockstar!! He makes the process super easy. Harper Acura truly rolls out the red carpet for customers More
oil change I brought my car to Acura last week for a scheduled oil change which by the way I scheduled online.. so easy! Steve helped me with checking in my car I brought my car to Acura last week for a scheduled oil change which by the way I scheduled online.. so easy! Steve helped me with checking in my car and in passing, I jokingly said my front windshield was needing cleaned. They always wash my car before I pick it up and much to my surprise they had cleaned my front windshield on the inside! Now, who does that? They are the most professional, customer service people that I've ever done any business with!! Oh and by the way, I'm a big water drinker so they always put a bottle of water in the cup holder. They really are amazing and if you're in the market for a vehicle THERE IS NO BETTER PLACE to buy!! More
Great Service Consistent, excellent service. I always feel confident in their diagnostic recommendations and love that my car is always returned washed and vacuume Consistent, excellent service. I always feel confident in their diagnostic recommendations and love that my car is always returned washed and vacuumed. Loaner cars are an extra plus!! More
Consistently excellent! Harper's offers prompt service with thorough care for both the vehicle and the driver! The staff is courtrous and informative. The quality of workman Harper's offers prompt service with thorough care for both the vehicle and the driver! The staff is courtrous and informative. The quality of workmanship is excellent. Harper's is an honest dealership dedicated to customer service and satisfaction. Plus, the free car wash is an added benefit if you are willing to wait a minute or two! More
Always first class! I am always very satisfied with the service I get at Harpers. Very courteous. Always explain what they will be doing if it is something they find that I am always very satisfied with the service I get at Harpers. Very courteous. Always explain what they will be doing if it is something they find that needs repairing beyond what I brought the MDX in for. Excellent service department. More
#1 in customer service! I've purchased 2 Acura's from Harper. This dealership has the best customer service. Each time I take my car in for maintenance I'm impressed once aga I've purchased 2 Acura's from Harper. This dealership has the best customer service. Each time I take my car in for maintenance I'm impressed once again with how I'm treated by every employee in the service department. This level of customer service is rare these days. I applaud Harper for a job well done! More
Exemplary Customer Service I am new Knoxville and have had my RDX serviced twice at Harper, with Phil Collins as my service advisor. He and the team at Harper go above and beyo I am new Knoxville and have had my RDX serviced twice at Harper, with Phil Collins as my service advisor. He and the team at Harper go above and beyond......they put the dealer/service I used previously to shame!!! I will not take my vehicle anywhere else! More
Quality Service The group in the Service Department have always done a great job. They are friendly and always helpful. They are the best part about about the whole The group in the Service Department have always done a great job. They are friendly and always helpful. They are the best part about about the whole dealership. Showroom people a different story. More