Harper Acura

Service/maintenance Very accommodating. The service guys are quick to help and get you into the bays. I have been treated so well. One thing that would be nice is if Very accommodating. The service guys are quick to help and get you into the bays. I have been treated so well. One thing that would be nice is if the waiting area had breakfast items for us early morning people. Such as..muffins, fruit and/or breakfast bars. The chips and crackers just don’t do it in the morning. More

A1 express service Superb experience. First experience at Harper Acura after moving to area. Personable tech at welcome area, quick completion of A1 tasks, and then were Superb experience. First experience at Harper Acura after moving to area. Personable tech at welcome area, quick completion of A1 tasks, and then were able to change out two tires with nails without having a later visit. Harper will definitely be our go-to in the Knoxville area. More

service beyond the sale Steve, Phil and Tony provided me with the best customer service I've ever received from an Auto Dealer. I dropped by unannounced with an issue recent Steve, Phil and Tony provided me with the best customer service I've ever received from an Auto Dealer. I dropped by unannounced with an issue recently with my one month old vehicle and Steve was able to secure a loaner vehicle so that I wouldn't miss several appointments I'd set up for the day. They treated me as I would treat my customers!!! Jim More

Routine maintenance plus service check for brake fluid leaks Steve Matz was absolutely excellent, thorough and thoughtfully informative. Best service at any dealership, ever. Bought my RDX at Harper's and have h Steve Matz was absolutely excellent, thorough and thoughtfully informative. Best service at any dealership, ever. Bought my RDX at Harper's and have had several other service appointments, but none were as good as this one with Steve Matz. Am very thankful someone recommended I see him. More

Great first impression This was my first time at Harper Acura and I was very impressed. I scheduled an appointment online and requested a loaner vehicle. Even though I did n This was my first time at Harper Acura and I was very impressed. I scheduled an appointment online and requested a loaner vehicle. Even though I did not purchase my mdx from HA, they still gave me a loaner which was very helpful. I will definitely be back. More

Great service I recently took my Acura into this dealer for service. It is by far the best service department I have ever experienced. Purchased the Acura at this d I recently took my Acura into this dealer for service. It is by far the best service department I have ever experienced. Purchased the Acura at this dealership and they have the Best employees and customer service. More

Car Service LOVE THESE GUYS !!! VERY PROFESSIONAL, Friendly, Very helpful, ALWAYS TREAT YOU LIKE FAMILY !!!! Will NOT GO ANYWHERE ELSE! They work with you to m LOVE THESE GUYS !!! VERY PROFESSIONAL, Friendly, Very helpful, ALWAYS TREAT YOU LIKE FAMILY !!!! Will NOT GO ANYWHERE ELSE! They work with you to make customers VERY HAPPY!!!! HARPER ACURA ONLY PLACE IN KNOXVILLE TENN TO GO !!! WILL RETURN AGAIN & AGAIN GREAT SERVICE TEAM GREAT PARTS DEPARTMENT!!!! ONLY PLACE I WILL DO BUSSINESS!!!! THANKS YOU HARPER ACURA!!!!! More

Outstanding service Richard and Tony took great care of us best customer service around . They have made a customer for life . I highly recommend best place in town for s Richard and Tony took great care of us best customer service around . They have made a customer for life . I highly recommend best place in town for service More

Friendly, Fast and Competent Harper always does a great job for me and my TL. Just an oil change this visit but they thoroughly inspect tires, brakes, fluids, hoses, battery, etc Harper always does a great job for me and my TL. Just an oil change this visit but they thoroughly inspect tires, brakes, fluids, hoses, battery, etc and then wash and vacuum the car afterwards! Took less than an hour and best of all - unlike the "quickie" oil change joints - they don't try to high pressure sell me a bunch of expensive services I don't need. More

Service fast and professional I'm Extremely satisfied with the service dept. always top notch. Fast, always professional and a nice clean car when I pick it up! No complaints!! I'm Extremely satisfied with the service dept. always top notch. Fast, always professional and a nice clean car when I pick it up! No complaints!! More