
Harper Acura
Knoxville, TN
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Great people to work with. Didn't know anything about dealership until I got there. Re-connected with an old friend and quickly made new friends. They all made it extremely ea Didn't know anything about dealership until I got there. Re-connected with an old friend and quickly made new friends. They all made it extremely easy to find out everything I needed to know about the car in making my decision to buy. Know I can get help from them in the future because they treat you like family. More
Great customer service Very welcoming, always a pleasure to drop my car off to be serviced. They keep ypu updated the entire process on what they find and are doing. Very welcoming, always a pleasure to drop my car off to be serviced. They keep ypu updated the entire process on what they find and are doing. More
MDX Oil Change Came in for an oil change received a complimentary car wash. Oil change was fast, the car wash did take just a little bit longer. Overall, I was wel Came in for an oil change received a complimentary car wash. Oil change was fast, the car wash did take just a little bit longer. Overall, I was well pleased. More
Great service I was in dealership for airbag recall and vibration diagnostic. Thanks for your service and problem diagnostic, excellent customer service.Indefinite I was in dealership for airbag recall and vibration diagnostic. Thanks for your service and problem diagnostic, excellent customer service.Indefinitely will come back for maintenance service More
Great Service Experience Another great experience with the Service Department when I took my 2015 RDX for service. I can always depend on them to help me take care of my RDX. Another great experience with the Service Department when I took my 2015 RDX for service. I can always depend on them to help me take care of my RDX. I love the fact that a loaner is available for my use every time that I make my service appointment. Although, their customer lounge is nice, I prefer to run errands while I wait for my vehicle to be serviced. I appreciate the phone calls from the service staff if they have questions or need approval before replacing wipers, air filters, etc.--no surprises when it's time to pay for service! I also appreciate the complimentary car wash--a great perk to using their service department. More
Best dealer ever I was familiar with Harper Acura through past service done on my vehicle, so when it was time to buy another vehicle I felt Harper would treat me well I was familiar with Harper Acura through past service done on my vehicle, so when it was time to buy another vehicle I felt Harper would treat me well. I was not disappointed. Robbie Denton explained all the features of the car and when it was time to make a decision I received a good offer on my trade in and a great price for the purchased car. Buying a car can often be as enjoyable as getting a root canal. But Harper Acura makes the buying experience uncomplicated and pleasurable. I would have to comment on getting your car serviced there, too. The service experience is excellent and low key, which is why I came to buy a car. I felt I could trust them. More
My experience was very good. Everything was done as asked. They contacted me with questions and had everything finished when I returned. I wish they would vacume the inside next t Everything was done as asked. They contacted me with questions and had everything finished when I returned. I wish they would vacume the inside next time. More
Always a good experience I took my 2011 MDX for regular B1 service. I really like the accelerated service that lets you come without an appointment. My experience was good a I took my 2011 MDX for regular B1 service. I really like the accelerated service that lets you come without an appointment. My experience was good as always. I appreciated them moving the TV out of the snack area so now I can read undisturbed. All personnel were very friendly and professional. More
5 Star Customer Service & Great Cars Too! My wife & I own a 2015 Acura MDX and a 2014 Acura RLX. Both vehicles were purchased @ Harper and they are serviced @ Harper. I do not give many revi My wife & I own a 2015 Acura MDX and a 2014 Acura RLX. Both vehicles were purchased @ Harper and they are serviced @ Harper. I do not give many reviews and I am not easily impressed, but when we are ready to buy again it will be at Harper. More
A1 Service Took my TLX in for A1 service, and got a loaner vehicle. Everyone was extremely helpful and professional. Work was done faster than I expected. When I Took my TLX in for A1 service, and got a loaner vehicle. Everyone was extremely helpful and professional. Work was done faster than I expected. When I went to pick up my car, my wife mentioned that the windshield wiper blades were rough, and these were replaced immediately. More