Harper Acura

Routine service The Harper Acura team always makes me feel welcome and appreciated. They go out of their way to make the experience positive and pleasant. I would rec The Harper Acura team always makes me feel welcome and appreciated. They go out of their way to make the experience positive and pleasant. I would recommend them to anyone! More

Quality from purchase to service We purchased our 2015 MDX through Harper a little over a year ago. We originally were going to Atlanta in hopes of a better deal/selection, but after We purchased our 2015 MDX through Harper a little over a year ago. We originally were going to Atlanta in hopes of a better deal/selection, but after getting a bit of a run around we decided to give a local dealer a chance. They got us the vehicle we wanted for a good price and even handled a minor glass issue for us at no charge. Since the purchase, we've brought the MDX in a few times for service and they've been very proactive getting things covered under warranty and just in general doing a good job. We have been very satisfied with the service we have received from Harper both during the sale and servicing the vehicle. More

2019 RDX Computer reboot on our 2019 RDX leased from Harper Acura. While Richard was test driving the reboot to ensure quality of fix. A rock cracked windshi Computer reboot on our 2019 RDX leased from Harper Acura. While Richard was test driving the reboot to ensure quality of fix. A rock cracked windshield and they called and explained issue and ask if we minded keeping MDX loaner an additional two days while they replaced windshield and reset focus for sensors and camera. Very professional workmanship we are very pleased. More

Outstanding Treatment From Acura My wife and I have bought 13 Acura cars over the years, mostly from a single dealer in Florida that treated us very well. After moving from Florida to My wife and I have bought 13 Acura cars over the years, mostly from a single dealer in Florida that treated us very well. After moving from Florida to Tennessee I was concerned that we might not be treated as well by a dealer with which we did not have a purchase history. Harper Acura treated us as if we were old family friends. Service is outstanding and our recent purchase of our 14th Acura was also outstanding. We couldn't be happier with Harper Acura! More

Excellent service and treatment Recent service on my 2013 Acura TL was excellent and on time. Treatment by the coordinators has always been extremely courteous. They go out of their Recent service on my 2013 Acura TL was excellent and on time. Treatment by the coordinators has always been extremely courteous. They go out of their way to please the customer. More

Excellent from start to finish! From the moment we walked into the showroom to the moment we left with the new car the attention and care we received at Harper Acura was outstanding. From the moment we walked into the showroom to the moment we left with the new car the attention and care we received at Harper Acura was outstanding. Our salesperson, Cody Borden, listened to what our needs were, showed us cars in our price range, and allowed a small deposit to hold the vehicle we chose until the insurance check cleared. Our experience was exactly the way purchasing a vehicle should be!!!! More

Fuel pump recall Harper Acura Service Department is excellent. I got a recall notice from Acura that involved my fuel pump. I called the service department at Harper A Harper Acura Service Department is excellent. I got a recall notice from Acura that involved my fuel pump. I called the service department at Harper Acura and got an appointment that was convenient to me. When I went in, I was promptly greeted. The servicing only took about 15 minutes, and included a multi point inspection of the whole vehicle. If my Acura needs service, I always take it into Harper Acura. More

Never a bad day! Incredibly, these guys are never off of their game. At this point, I trust them implicitly with every recommendation they make. They never over sel Incredibly, these guys are never off of their game. At this point, I trust them implicitly with every recommendation they make. They never over sell, (in fact they talked me out of a set of tires) They said my tires still have plenty of life in them and they would be glad to take care of it later. Who does that? These guys! Thank you Richard, Steve, Arless, and Tony! You guys are the best! More

Unsurpassed Customer Service I had my 2007 Acura serviced several times at Harper. Employees were always courteous and professional, and service was always excellent. Recently I p I had my 2007 Acura serviced several times at Harper. Employees were always courteous and professional, and service was always excellent. Recently I purchased a 2017 Acura. This was the best experience I’ve had in trading cars. Great employees are a tremendous asset!! More

Scheduling was very efficient and comprehensive I was very pleased with the timeliness and thoroughness of the process. They gave me a loaner car which made the scheduling of the service very conve I was very pleased with the timeliness and thoroughness of the process. They gave me a loaner car which made the scheduling of the service very convenient. I was impressed to find that they checked for any recalls or software upgrades and simply planned to include that during the service appointment even though that was not the reason for the appointment. Well done! More