
Harper Acura
Knoxville, TN
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Friendly and knowledgeable Harper Acura has been my auto service company for 15 years. They are friendly, dependable and efficient. Service on my cars has been excellent. Having Harper Acura has been my auto service company for 15 years. They are friendly, dependable and efficient. Service on my cars has been excellent. Having a loaner car is very convenient and the complimentary car wash is like icing on a cake! More
Always great service work with knowledgeable technicians. Steve ,Tony and Arlis are super to work with. We trust them to do what’s necessary to maintain our Acura’s. work with knowledgeable technicians. Steve ,Tony and Arlis are super to work with. We trust them to do what’s necessary to maintain our Acura’s. More
Pray then listen. After doing some research and reviews my wife and decided on the Acura MDX , after talking to my daughter-in-law I decided to go to Harpers . My daugh After doing some research and reviews my wife and decided on the Acura MDX , after talking to my daughter-in-law I decided to go to Harpers . My daughter-in-law told us how good the Harper family was to her Dad that worked for them years ago. More
Analysed and repaired problem well. Communication problem Harper Service did a great job diagnosing the problem of burning smell with drop in gas mileage. Took a day to get the right brake part - but the loa Harper Service did a great job diagnosing the problem of burning smell with drop in gas mileage. Took a day to get the right brake part - but the loaner car was great. Only negative was a response to my email (from out of the country) that continued to say they would respond but never did. I pointed out that a call would not work from almost 6,000 miles away and that they should use email to respond. They didn't until my son-in-law finally called them Harper needs to find a better way to manage their electronic communications. More
Great service, friendly staff, fair prices I bought my MDX about 2 years ago, certified pre-owned, and I was so impressed that I now don’t want anyone else working on this car. Appointments are I bought my MDX about 2 years ago, certified pre-owned, and I was so impressed that I now don’t want anyone else working on this car. Appointments are confirmed, loaner car always available, work is done right and on time. I definitely recommend Harper! More
Stellar Service Wow! The Acura service team did it again...fast, friendly, reliable service on my 2015 RDX. It is such a pleasure to work with these professionals. T Wow! The Acura service team did it again...fast, friendly, reliable service on my 2015 RDX. It is such a pleasure to work with these professionals. Thanks to all the Harper Team for making customer service your number one priority! More
Purchase of RDX Bought my 3rd vehicle from Harper- As usual-outstanding experience. Price offered was excellent. Dealing with the sales representative Mark was sea Bought my 3rd vehicle from Harper- As usual-outstanding experience. Price offered was excellent. Dealing with the sales representative Mark was seamless. Actual deal took very short time to complete More
Excellent experience My search for a very specific RDX with low miles and well maintained - and just the right color and interior wife wanted - brought me from four and a My search for a very specific RDX with low miles and well maintained - and just the right color and interior wife wanted - brought me from four and a half hours away to just the right match.offered by Harper. They honestly represented the car from afar, and I was pleased and satisfied with everything at the end of my search and saddle sore journey. I would highly recommend them, and just wish having them continue to service it was an option. More
Poor service department, poor management Brought my transmission to their service department leaking fluid, after their repair transmission would not function correctly. Offered me a standar Brought my transmission to their service department leaking fluid, after their repair transmission would not function correctly. Offered me a standard repair charge to fix the transmission they damaged/assembled improperly. I would not recommend doing business with this company to anyone. More
Customer service I’ve been taking my Acura TL to Harper Acura for 4 years. They have always provided outstanding customer service. I have recommended them many times. I’ve been taking my Acura TL to Harper Acura for 4 years. They have always provided outstanding customer service. I have recommended them many times. More