
Harper Acura
Knoxville, TN
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Best dealership ever. The people were excellent to work with and went out of their way to solve my car problems. Will always bring my car there. Thank u Gloria with and went out of their way to solve my car problems. Will always bring my car there. Thank u Gloria More
Best Dealership I’ve ever been to! There is so many things I praise this Harper on! From the moment you walk in you feel the sense of being taken care of. I’ve bought all my cars from d There is so many things I praise this Harper on! From the moment you walk in you feel the sense of being taken care of. I’ve bought all my cars from different dealerships and this one is by far the best one and the only one I actually want to be at. The atmosphere is clean and elegant, the service overly exceeds my expectations every time. I love the fact that they office loaner cars for the day if you make an appointment. It allows you to truly make the most of your time especially when I can only get my vehicle serviced on my days off from work and college. Steven was an amazing guy who spoke to you in such a great tone and helped me make decisions on when to replace things as well as gave me the prices I needed. More
these guys are great! Perfect. Friendly, helpful, efficient in every way. They went the extra mile to answer my questions and fix my concerns. These guys are the very best Perfect. Friendly, helpful, efficient in every way. They went the extra mile to answer my questions and fix my concerns. These guys are the very best. More
Excellent customer service Easiest car purchase I have ever made! Every department we had dealings with were exceptional. I will definitely use this dealership for future car pu Easiest car purchase I have ever made! Every department we had dealings with were exceptional. I will definitely use this dealership for future car purchases. More
Awesome Buying Experience as Always This is the 4th vehicle I have purchased from Harper Acura. The experience was great as usual. Thank you Adam Tipton for all your help! This is the 4th vehicle I have purchased from Harper Acura. The experience was great as usual. Thank you Adam Tipton for all your help! More
New Tire My wife hit something in the road and cut the tire making it unrepairable. Harper got the new one on and back on the road in an hour!! Thank you! My wife hit something in the road and cut the tire making it unrepairable. Harper got the new one on and back on the road in an hour!! Thank you! More
The Usual Experience My wife has a 2017 RDX which we love and have had for 2 years. Before that she has a TLX from Harper as well. I'm the one that sets up the service a My wife has a 2017 RDX which we love and have had for 2 years. Before that she has a TLX from Harper as well. I'm the one that sets up the service and I have never failed to be completely satisfied with the Harper experience. First class, everything has been right for 5 years and the car is washed by hand. Thank you guys for always taking care of our cars!! More
Nice experience I took my Acura MDX in for an oil change and a few over things to be checked out. The staff could not have been nicer. They put a filter in behind the I took my Acura MDX in for an oil change and a few over things to be checked out. The staff could not have been nicer. They put a filter in behind the glove box and forgot to reattach it. Went back the following day and it was taken care of. I was so appreciative. The guys were very apologetic. I'm a female on my own and have to rely on these people to help me out with my car. I always have a good experience when dealing with Harper Acura. More
New Car purchase The team at Harper Acura made the buying experience easy and enjoyable. From Adam on the Sales Team, to Cody in Finance. Additionally, their Service The team at Harper Acura made the buying experience easy and enjoyable. From Adam on the Sales Team, to Cody in Finance. Additionally, their Service Team and Department is unbelievable. More
Oil consumption test and repair I was notified by mail that our 2010 MDX was included in a possible oil consumption issue identified in the 3.7 litre engines. The test process was si I was notified by mail that our 2010 MDX was included in a possible oil consumption issue identified in the 3.7 litre engines. The test process was simple. Steve and Jeff did it right and communicated clearly each step of the way. At the end of the test I was told our MDX qualified for a rather involved service. A $4,000 job taking 2-3 days for zero cash. Just to be clear, Our beloved MDX has over 130,000 miles on the clock and Acura contacts us and says regardless of miles and age we will correct it. Well the very next week I had an appointment, my wife dropped her MDX off and she was given a brand new MDX as a loaner while hers was repaired. Two and a half days later I picked the old girl up. New Pistons and rings with fresh oil of course....ZERO DOLLARS! I own three Acura’s currently and I will never buy anything else and all will be from Harper. More