Harper Acura
Knoxville, TN
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Great sales as I got exactly what I wanted, but excellent service. At some dealers getting something done or fixed "might be a problem". At Harper, nothing is ever a problem. They just take care of it as it service. At some dealers getting something done or fixed "might be a problem". At Harper, nothing is ever a problem. They just take care of it as it should be. More
Our Harper Sales Consultant was Mark Cauthen. Mark made the entire buying process seamless for us. His communication from search to delivery was thorough, respectful and kind. You would be hard pressed t the entire buying process seamless for us. His communication from search to delivery was thorough, respectful and kind. You would be hard pressed to find someone more knowledgeable of the products available for sale or a more trustworthy sales agent to do business with. I would not hesitate to recommend my friends work with Mark. More
Wonderful experience. Ed Langston went the extra mile by bringing me papers to sign at work because I couldn’t get into the dealership. Very highly recommend Ed and the rest of the Harper Team bringing me papers to sign at work because I couldn’t get into the dealership. Very highly recommend Ed and the rest of the Harper Team More
Great car buying experience Was very impressed with my salesman Ricky Loy. Earned my trust and made sure that I got the EXACT Vehicle that I wanted. Well prepared and thoroughl Was very impressed with my salesman Ricky Loy. Earned my trust and made sure that I got the EXACT Vehicle that I wanted. Well prepared and thoroughly understands the no nonsense approach to sell a vehicle. I will recommend HARPER ACURA to all my friends. More
I highly recommend this dealership and the service department at Harper Acura. They are top notch. Outstanding customer service that I have never experienced at any other dealership. department at Harper Acura. They are top notch. Outstanding customer service that I have never experienced at any other dealership. More
I had a nail in the tire, and wasn't sure the tire store I had it checked with was telling me the truth. Not only did the service rep explained clearly the situation, went out of his way to take good care o I had it checked with was telling me the truth. Not only did the service rep explained clearly the situation, went out of his way to take good care of me. This is not unusual, it is the it standard of excellence! Why only 4 stars, I rate God at 5 stars, all others can always strive for improvement. More
The folks at Harper are fantastic. They are the only ones that I trust working on my car. I have a 2009 TSX with 168000 miles on it and it runs great. Sales and service staff are the best. ones that I trust working on my car. I have a 2009 TSX with 168000 miles on it and it runs great. Sales and service staff are the best. More
What you need when it comes to cars and service I started buying cars from Harper in 1987. My 2005 Acura RL has 235,000 miles on it and runs great. Harper has always done my service and has always I started buying cars from Harper in 1987. My 2005 Acura RL has 235,000 miles on it and runs great. Harper has always done my service and has always made it right. The service is beyond expectation. I take my old Acura and also my new MDX to have them serviced only at Harper Acura. More
Excellent As usual Harper provides excellent service even in this pandemic time. Car was serviced and cleaned. Had differential serviced and second oil change d As usual Harper provides excellent service even in this pandemic time. Car was serviced and cleaned. Had differential serviced and second oil change done for 10,000 mile checkup. More