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Harper Acura

Knoxville, TN

5.0
861 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 861 reviews

July 28, 2020

great buying experience A great company, a great team, and a fantastic automobile. The guys working in the garage were so courteous, and we were not even interfacing with th More

by JKESKRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Langston
July 28, 2020

Acura Accessory installation Service was Excellent , Mr. Arles Stinnett was Outstanding to work with, and Mark Cauthen takes care of customers after the sale. No other words a More

by ELS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen, Arles Stinnett
July 21, 2020

As always, friendly and professional service. Arles, my service advisor had my loaner car ready; kept me advised and had my car ready on time. More

by savingone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles Stinnett
July 16, 2020

Oil change and minor maintenance This was the first time I had a little difficulty with communicating with the service department. I had a new guy as my service rep and he did not kno More

by Preach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
July 16, 2020

Not to pleased with this appointment. They said a couple hours it took all day! Very dirty loaner car. Friendly staff though. Had service done before not this bad More

by Samler865
Recommend Dealer
Yes
Employees Worked With
Do not remember
July 13, 2020

The service department and employees very professional, quick to get the work done and made sure I was comfortable while waiting. Service Excellent as usual! More

by Steve and Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles and service
July 13, 2020

As always, I was treated and given a world class experience. Arles was awesome and kept me well informed about the issues with my car. More

by ccunn124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles
July 06, 2020

Harpers Acura never disappoints! I just had my MDX serviced, and as always a great experience. The best and most courteous staff...The moment of arrival, I was warmly greeted and sh More

by Lovie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I did not get any names....
July 06, 2020

Always incredible service. Something that can be stressful, was a breeze when they called to replace my transmission (under warranty). They go the extra mile More

by mkhughes4
Recommend Dealer
Yes
Employees Worked With
Patrick and Steve
June 30, 2020

I cannot sing enough praises for Ricky and Daniel. From the moment I came on to lot to the moment I drove off with a car, I was treated with respect and kindness. I never felt like I was being pushed into More

by Jamie
Recommend Dealer
Yes
Employees Worked With
Ricky and Daniel
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