
Harper Acura
Knoxville, TN
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Just took my MDX in for service. I just don't trust anyone else. Harper Acura never tries to up-sell me on more products or services. There is never any pressure. They always provide solid maintenance anyone else. Harper Acura never tries to up-sell me on more products or services. There is never any pressure. They always provide solid maintenance and give me recommendations only when necessary. My service guy Houston was great as well! He delivered excellence on my time crunched day and kept his word on the deadline to the minute! I love Harper Acura! More
I was very pleased with the service, the explanations and the friendly, courteous people. They went above and beyond what I expected. Will definitely go back. the friendly, courteous people. They went above and beyond what I expected. Will definitely go back. More
Harper Acura is a top tier dealership with dedicated employees to help you accomplish your goal. I had my 2008 Acura RL in for standard service. All my concerns for the car were handled efficiently and employees to help you accomplish your goal. I had my 2008 Acura RL in for standard service. All my concerns for the car were handled efficiently and appropriately. I was presented all the findings and supportive data in order that I could make informed choices. I felt important as a customer and week taken care of while I was there. More
We have been purchasing the Acura MDX for over ten years and have always bought from Harper Acura. Excellent sales and service staff. Would highly recommend them to anyone and have always bought from Harper Acura. Excellent sales and service staff. Would highly recommend them to anyone More
This is the second time we have brought our vehicle in for service and both times we were very impressed with their customer service and care. We will definitely bring our vehicle here in the future. Arle for service and both times we were very impressed with their customer service and care. We will definitely bring our vehicle here in the future. Arles Stinnett was great to work with and made the process very smooth. More
Have been buying and taking our Acuras here for service for years. Outstanding service, very friendly, good at explaining what needs to be done and why. Fantastic dealership. for years. Outstanding service, very friendly, good at explaining what needs to be done and why. Fantastic dealership. More
It was my first experience with Harper as we have a 2016 MDX. Took it there for service and Mr. Arles Stinnett, service advisor, was top notch. He explained every portion of the fix, no surprises, and wa MDX. Took it there for service and Mr. Arles Stinnett, service advisor, was top notch. He explained every portion of the fix, no surprises, and was very professional about the entire ordeal. I gained a huge sense of confidence from them when I will need future servicing at this dealership. Will not hesitate to use them again! More
Epitomje of first class We have used Harper for almost 15 years for both sales and service, and they have never let us down. Just bought my 5th MDX from Harper. I continu We have used Harper for almost 15 years for both sales and service, and they have never let us down. Just bought my 5th MDX from Harper. I continue to return to Harper because they have an incredible friendly but professional sales force - but perhaps more importantly - the best of the best for service. The sales rep Ricky was able to explain all of the the differences between my old model and new, and offered me continued support for the duration of my ownership The service group led my Richard Tompa had the car detailed and immaculate. the car looked like it was in the showroom. Steve, Arles, and the other service reps are accurate in cost and time - saving me time in the long run. I will continue to return to Harper. More
My preferred dealership for the past 5 years. First class all the way around. Highly recommended. Staff very professional and helpful. Keep up the good work. all the way around. Highly recommended. Staff very professional and helpful. Keep up the good work. More