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Harper Acura

Knoxville, TN

5.0
861 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 861 reviews

October 31, 2020

Great service as always. We have been bringing our 2011 Acura here for service since we bought it new from Harper. We have always been satisfied. The findings of the service tech were clearly explained. More

by mickiecro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
October 22, 2020

Great service and friendly staff. I purchased a vehicle that was traded in from a lease and not an Acura. I was treated as a valuable customer even after the purchase and encouraged to continue service for More

by Jguzgirl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Tucker, service staff
October 22, 2020

This our first time having our 2020 MDX serviced. Houston was our service advisor. He was very friendly and helpful. Our car was ready even before the promised time. More

by popcha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
October 21, 2020

Harper Acura pays close attention to details. The MDX we bought is a 2016; but,it looks and drives like a new MDX. Ricky Loy, our sale rep, was helpful, informative, and his service is outstanding. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Loy & Cody
October 19, 2020

I drive Acura’s primarily because of the excellence of this service team. I’ve bought my last two Acura’s from Harper. Totally pleased with my experience with Harper for more than a decade! More

by RickD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
October 13, 2020

Houston in the service Dept was very nice an friendly. Knew his job. Service was preformed in a timely manner. I’m very well pleased. More

by fmcconkey53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
October 01, 2020

We just moved to Knoxville and needed a local MDX service relationship. Houston said thank you and no service was needed now but would set us in the customer system for online appointments and while waiting More

by Outdoors828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston, Bill, Alan
September 22, 2020

Great staff and excellent service. The waiting area is clean,comfortable and well stocked with snacks. The service staff is courteous with outstanding attention to detail. More

by uncledel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Hill
September 22, 2020

Our salesman was very knowledgeable and created a low pressure environment. The purchasing process was surprisingly quick and easy. I am Very pleased with the overall experience! More

by Perryhopkinsii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins
September 21, 2020

Great team, they always work hard to make you happy. Nice staff and clean building. I also got a free wash and vac. I will return for all my work. More

by Hondatech703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins
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