
Harper Acura
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 861 reviews
Great service as always. We have been bringing our 2011 Acura here for service since we bought it new from Harper. We have always been satisfied. The findings of the service tech were clearly explained. Acura here for service since we bought it new from Harper. We have always been satisfied. The findings of the service tech were clearly explained. A pleasant experience! More
Great service and friendly staff. I purchased a vehicle that was traded in from a lease and not an Acura. I was treated as a valuable customer even after the purchase and encouraged to continue service for that was traded in from a lease and not an Acura. I was treated as a valuable customer even after the purchase and encouraged to continue service for my vehicle through Harper Acura. I feel as though they treat me the same as if I had purchased an Acura from them. Very professional. I’m very pleased with the service I have received so far and plan to continue to use Harper Acura in the future. More
This our first time having our 2020 MDX serviced. Houston was our service advisor. He was very friendly and helpful. Our car was ready even before the promised time. was our service advisor. He was very friendly and helpful. Our car was ready even before the promised time. More
Harper Acura pays close attention to details. The MDX we bought is a 2016; but,it looks and drives like a new MDX. Ricky Loy, our sale rep, was helpful, informative, and his service is outstanding. bought is a 2016; but,it looks and drives like a new MDX. Ricky Loy, our sale rep, was helpful, informative, and his service is outstanding. More
I drive Acura’s primarily because of the excellence of this service team. I’ve bought my last two Acura’s from Harper. Totally pleased with my experience with Harper for more than a decade! this service team. I’ve bought my last two Acura’s from Harper. Totally pleased with my experience with Harper for more than a decade! More
We just moved to Knoxville and needed a local MDX service relationship. Houston said thank you and no service was needed now but would set us in the customer system for online appointments and while waiting relationship. Houston said thank you and no service was needed now but would set us in the customer system for online appointments and while waiting for a complimentary exterior, under hood and under vehicle and wash enjoyed the clean waiting area. Found what we were needing. More
Great staff and excellent service. The waiting area is clean,comfortable and well stocked with snacks. The service staff is courteous with outstanding attention to detail. clean,comfortable and well stocked with snacks. The service staff is courteous with outstanding attention to detail. More
Our salesman was very knowledgeable and created a low pressure environment. The purchasing process was surprisingly quick and easy. I am Very pleased with the overall experience! pressure environment. The purchasing process was surprisingly quick and easy. I am Very pleased with the overall experience! More
Great team, they always work hard to make you happy. Nice staff and clean building. I also got a free wash and vac. I will return for all my work. staff and clean building. I also got a free wash and vac. I will return for all my work. More