
Harper Acura
Knoxville, TN
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Excellent service and Steve did an outstanding job of getting the service done in a timely manner and kept me informed about the progress of the service. getting the service done in a timely manner and kept me informed about the progress of the service. More
This dealership always runs on time. They have a comfortable waiting area and offer free loaner cars if your service will be long. I we’ve been customers for 5 years and will continue to be. They ha comfortable waiting area and offer free loaner cars if your service will be long. I we’ve been customers for 5 years and will continue to be. They have always fixed the problem right the first time. More
I brought my car in for an oil change and was greeted by Houston promptly. He was very kind and helpful! He was very informative with the status of my service. Great visit! Houston promptly. He was very kind and helpful! He was very informative with the status of my service. Great visit! More
I always enjoy taking my car to Harper Acura for service. You know they are good when you hear a person say they enjoy a thing like that! The service team is absolutely amazing! When you go to Harper, you ae You know they are good when you hear a person say they enjoy a thing like that! The service team is absolutely amazing! When you go to Harper, you ae a person and not a number. I truly believe they genuinely care! Service like that is nearly extinct today. More
Steve Matz did an excellent job getting me checked in and providing me with a loaner car. My car was done just as promised and was cleaned and washed and ready to go. providing me with a loaner car. My car was done just as promised and was cleaned and washed and ready to go. More
Houston and the service team at Harper Acura provided exceptional service. They took care of everything right away, explained the results of the multi-point inspection, made recommendations, and had me o exceptional service. They took care of everything right away, explained the results of the multi-point inspection, made recommendations, and had me on my way in less than an hour. Houston followed up later that day to make sure I had a good experience. Well done! More
Harper Acura always impresses me with their customer service & attention to detail. The service department & Steve Matz always explain the service that’s needed & call to confirm any additional service service & attention to detail. The service department & Steve Matz always explain the service that’s needed & call to confirm any additional service they recommend. Vehicle is always clean & ready when promised. More
Steve Matz is very efficient, courteous. Hope he has a clone in the Service Dept. The service was done as promised. My car was clean when I got it back. clone in the Service Dept. The service was done as promised. My car was clean when I got it back. More
Bought a Certified 2019 Acura MDX. I was satisfied with the friendliness provided during my experience. Jeremy was professional and knowledgeable. Definitely will buy again from Harper Acura the friendliness provided during my experience. Jeremy was professional and knowledgeable. Definitely will buy again from Harper Acura More
Very good service especially due to Covid. I have purchase 2 Acura from Harper. Had all my service done at Harper Acura. At my age, 76, I feel comfortable and know that it will be done right. purchase 2 Acura from Harper. Had all my service done at Harper Acura. At my age, 76, I feel comfortable and know that it will be done right. More