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Harper Acura

Knoxville, TN

5.0
857 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 857 reviews

November 09, 2020

Steve Matz did an excellent job getting me checked in and providing me with a loaner car. My car was done just as promised and was cleaned and washed and ready to go. More

by Karter14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
November 09, 2020

Houston and the service team at Harper Acura provided exceptional service. They took care of everything right away, explained the results of the multi-point inspection, made recommendations, and had me o More

by Protector 6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
November 07, 2020

Harper Acura always impresses me with their customer service & attention to detail. The service department & Steve Matz always explain the service that’s needed & call to confirm any additional service More

by Little Old Lady from Pasadena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
November 05, 2020

Steve Matz is very efficient, courteous. Hope he has a clone in the Service Dept. The service was done as promised. My car was clean when I got it back. More

by remadavidprosche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
November 04, 2020

Bought a Certified 2019 Acura MDX. I was satisfied with the friendliness provided during my experience. Jeremy was professional and knowledgeable. Definitely will buy again from Harper Acura More

by Tcedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Tucker
November 02, 2020

Very good service especially due to Covid. I have purchase 2 Acura from Harper. Had all my service done at Harper Acura. At my age, 76, I feel comfortable and know that it will be done right. More

by patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
October 31, 2020

Great service as always. We have been bringing our 2011 Acura here for service since we bought it new from Harper. We have always been satisfied. The findings of the service tech were clearly explained. More

by mickiecro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
October 22, 2020

Great service and friendly staff. I purchased a vehicle that was traded in from a lease and not an Acura. I was treated as a valuable customer even after the purchase and encouraged to continue service for More

by Jguzgirl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Tucker, service staff
October 22, 2020

This our first time having our 2020 MDX serviced. Houston was our service advisor. He was very friendly and helpful. Our car was ready even before the promised time. More

by popcha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
October 21, 2020

Harper Acura pays close attention to details. The MDX we bought is a 2016; but,it looks and drives like a new MDX. Ricky Loy, our sale rep, was helpful, informative, and his service is outstanding. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Loy & Cody
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