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Harper Acura

Knoxville, TN

5.0
861 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 861 reviews

November 15, 2020

Excellent service and Steve did an outstanding job of getting the service done in a timely manner and kept me informed about the progress of the service. More

by Jstegner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
November 14, 2020

This dealership always runs on time. They have a comfortable waiting area and offer free loaner cars if your service will be long. I we’ve been customers for 5 years and will continue to be. They ha More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Jeff
November 13, 2020

I brought my car in for an oil change and was greeted by Houston promptly. He was very kind and helpful! He was very informative with the status of my service. Great visit! More

by K. Dunlap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
November 10, 2020

I always enjoy taking my car to Harper Acura for service. You know they are good when you hear a person say they enjoy a thing like that! The service team is absolutely amazing! When you go to Harper, you ae More

by Preach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
November 09, 2020

Steve Matz did an excellent job getting me checked in and providing me with a loaner car. My car was done just as promised and was cleaned and washed and ready to go. More

by Karter14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
November 09, 2020

Houston and the service team at Harper Acura provided exceptional service. They took care of everything right away, explained the results of the multi-point inspection, made recommendations, and had me o More

by Protector 6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
November 07, 2020

Harper Acura always impresses me with their customer service & attention to detail. The service department & Steve Matz always explain the service that’s needed & call to confirm any additional service More

by Little Old Lady from Pasadena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
November 05, 2020

Steve Matz is very efficient, courteous. Hope he has a clone in the Service Dept. The service was done as promised. My car was clean when I got it back. More

by remadavidprosche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
November 04, 2020

Bought a Certified 2019 Acura MDX. I was satisfied with the friendliness provided during my experience. Jeremy was professional and knowledgeable. Definitely will buy again from Harper Acura More

by Tcedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Tucker
November 02, 2020

Very good service especially due to Covid. I have purchase 2 Acura from Harper. Had all my service done at Harper Acura. At my age, 76, I feel comfortable and know that it will be done right. More

by patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
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