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Harper Acura

Knoxville, TN

5.0
857 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 857 reviews

December 20, 2020

I'm from Nashville. 2nd time I leased at Harper. This time a little confusing getting the paperwork done. For some reason, I was dealing with 2 salesmen. 1 kept pushing off what needed to be done, on th More

by mike kopczynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Perkins, another salesman, financial man
December 18, 2020

First time to take our Acura MDX for a diagnostic test. We were immediately attended to as soon as we drove the car up to the service area. They worked on the car, took care of the problem and when we pick More

by cadvincula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
December 17, 2020

The service dept. always do a great job. I can rely on the service team to address any issue and keep my 2 Acura’s running perfectly. More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My thanks to Arles, Steve and Jeff. They do a great job and always give great customer service
December 17, 2020

Thrilled as always to have our Acura RDX serviced with Harper Acura. Whether on the phone or in person the customer service is top-notch and you're treated like family. The service department is communic More

by mamahony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Houston
December 15, 2020

I bought my Acura MDX last year and have been so happy with the car, but especially happy with Harper Acura. Great folks in both sales and service. Last week I had to leave my car in for cracked windshi More

by patrick1290
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
December 12, 2020

This was our fourth car to buy from Harper. Adam Tipton, Ed Langston and Cody Borden were really great to work with. You can not go wrong doing business with Harper. More

by cvanjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Tipton, Ed Langston Cody Bordon and Jeff Oliver
December 11, 2020

Adam Tipton made my car buying experience a stress free event . Professional and courteous staff. We will definitely buy our next car from the Harper family of auto dealerships. More

by RAV4 Mama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Tipton
December 10, 2020

My MDX has had a chirping sound since it was purchased in 2017. Also have continued to have shifting issues with the transmission. These issues were investigated on every service call since the car was new. More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Arles and Steve.
December 08, 2020

Excellent service on my Acura cars! I always trust Harper’s to be thorough and make sure I get back on the road safely. The employees were all masked and taking Covid precautions as well. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
December 08, 2020

Brought a 2020 MDX from Harper Acura , excellent service and attention from sales person and financial personnel. Car is top quality . Has everything we need on it. Very satisfied customer. More

by cgraham07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danial Perkins
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