Harper Acura

Mark Cauthen, Senior Sales Consultant at Harper Acura, was a pleasure to work with once again. We bought two 2014 Acuras from him and now would not go anywhere else. We had been waiting for the 2022 MDX was a pleasure to work with once again. We bought two 2014 Acuras from him and now would not go anywhere else. We had been waiting for the 2022 MDX to be released and he was able to get us the car of our choice and we received the first 2022 MDX in Knoxville last Thursday. The car had been detailed perfectly and accessories had been installed in advance. He took the time to thoroughly acquaint us with the new features on this MDX and we are thrilled with this upgrade. Acura listened to feedback from owners and incorporated quite a few new features and upgrades. Harper Acura is the best dealership with which we have ever had the pleasure of dealing on new vehicles. More

Bought my 3rd Acura TL/TLX from the team 2 weeks ago. Very easy, great to work with Shannon, Mark Cauthen and the team again. Look forward to buying a 4th in a few years. Very easy, great to work with Shannon, Mark Cauthen and the team again. Look forward to buying a 4th in a few years. More

Bought my first Acura here and have been a returning customer now 9 years. Don't anticipate going anywhere else due to the excellent service and care my car receives at Harper Acura customer now 9 years. Don't anticipate going anywhere else due to the excellent service and care my car receives at Harper Acura More

Mark Cauthen, Senior Sales Consultant at Harper Acura, was so helpful! He streamlined the sales process to fit our short timeframe. Plus, the Service Department and Detailing Shop were able to get all the was so helpful! He streamlined the sales process to fit our short timeframe. Plus, the Service Department and Detailing Shop were able to get all the needed work done in advance of our tight deadline. Highly recommended! More

Steve Matz, Service Advisor at Harper Acura was great to work with when I had a small problem with my MDX. They made time for the repair on short notice and were very personable and hospitable. I look forwa work with when I had a small problem with my MDX. They made time for the repair on short notice and were very personable and hospitable. I look forward working with them again in the future. More

Excellent service every time! They are a true pleasure to work with and they set the standard for outstanding customer service in every important category to work with and they set the standard for outstanding customer service in every important category More

Great service department. Everyone I worked with was friendly and they were very timely. Also one of the best car washes my car has ever had! friendly and they were very timely. Also one of the best car washes my car has ever had! More

I have been dealing with Harper Acura for three years now and so far have received nothing but A plus service. These guys are the BEST!!! NO one else is allowed to touch my car. Thanks, Richard, Steve, Arles and so far have received nothing but A plus service. These guys are the BEST!!! NO one else is allowed to touch my car. Thanks, Richard, Steve, Arless, and Houston! You guys are incredible! More

Service at Harper Acura is always a pleasant experience. The staff is efficient, courteous and fun....the work is always exceptional. Thank you Harper Acura!! The staff is efficient, courteous and fun....the work is always exceptional. Thank you Harper Acura!! More

As usual, the service dept at Grayson was A-1. I had 3 different issues w/ my 2008 MDX, and they diagnosed & fixed all 3. Some were easy (battery cable clamp was worn out after 12 yrs), and another was ob different issues w/ my 2008 MDX, and they diagnosed & fixed all 3. Some were easy (battery cable clamp was worn out after 12 yrs), and another was obscure (rattle when transmission lugged at low engine speed, which they correctly diagnosed as worn-out tie-rod ends and worn-out anti-sway bar). This is the 2nd time they’ve found simple solutions to problems with obscure symptoms. I love these guys! More