Harold Zeigler Honda
Kalamazoo, MI
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Recall on Honda Civic As usual Jeff Link took exceptionally good care of me. The service was efficient, plus they did a full automotive inspection and gave my Honda a wash As usual Jeff Link took exceptionally good care of me. The service was efficient, plus they did a full automotive inspection and gave my Honda a wash! This is such a nice place to hang out while waiting. The cookies are delicious! More
Patience Personified Rick Gregg worked with me for about a year on the sale of the Civic. I had lots of questions and though the Civic didn't have exactly what I wanted, Rick Gregg worked with me for about a year on the sale of the Civic. I had lots of questions and though the Civic didn't have exactly what I wanted, the safety functions worked well, and that was the most important thing to me. More
First Oil Change with new Oddyssey I got in and out quickly - less than the time I was given. Oil change and tire rotation. Everyone was very friendly. Only suggestions would be, if po I got in and out quickly - less than the time I was given. Oil change and tire rotation. Everyone was very friendly. Only suggestions would be, if possible: 1. Free coffee while waiting 2.. Free car wash More
Quick oil change I got in and out quickly for my oil change. The staff was pleasant and helpful as usual with no remaining runs, drips or errors. Good job. I got in and out quickly for my oil change. The staff was pleasant and helpful as usual with no remaining runs, drips or errors. Good job. More
Outstanding I always drive my wife's Honda out from Caledonia for our Oil Service and Tire rotation. They always take great care of us! Thanks Honda Team! I always drive my wife's Honda out from Caledonia for our Oil Service and Tire rotation. They always take great care of us! Thanks Honda Team! More
Casey Bush was awesome. He went the extra mile to help me I wrote my review in the title section. Casey went above and beyond helping me locate the car that I wanted. He was very personal. As a matter of I wrote my review in the title section. Casey went above and beyond helping me locate the car that I wanted. He was very personal. As a matter of fact, my husband bought a Honda Accord from Casey at M&M Honda. And he appreciated his style of salesmanship that we asked for Casey this to help us with a car. We weren't pressured and allied to experience the vehicles in a way that worked for us. Thank you, Casey. More
Purchased new odyssey Very easy transaction, gave me the price I wanted and no pushy sales tactics. Salesman knew all the little details of the van and helped me set up my Very easy transaction, gave me the price I wanted and no pushy sales tactics. Salesman knew all the little details of the van and helped me set up my phone etc before I left. Offered to meet with me again to go over other details/settings. Easy and stress free! More
Lost a customer due to extremely poor customer service I would not recommend Ziegler Honda service to anyone. My car was there for 3 weeks and I had to pick it up unfixed and still has to pay the $50 diagn I would not recommend Ziegler Honda service to anyone. My car was there for 3 weeks and I had to pick it up unfixed and still has to pay the $50 diagnosis fee. The part my Honda needed was on back order from Honda. After two weeks of my Honda at the dealership I told them I needed something done. They told me there was no other dealership with this part. I called battle creek Honda and they were kind enough to tell me there were several all over the United States. When I called Ziegler Honda back they said they didn't search the whole United States when looking for this part. In the end no other dealer would send the part to Ziegler Honda so three weeks after my car had been there I purchased the part online myself and picked up the vehicle. I called the service manager the day after I picked up my vehicle and he decided that the $50 diagnosis fee was worth losing a customer over. Well Ziegler, I hope it was worth it. More
Great Experience! Travis NeSmith is great to work! Additionally, all staff members were respectful and helpful from greeting to final sale. Travis was very upfront reg Travis NeSmith is great to work! Additionally, all staff members were respectful and helpful from greeting to final sale. Travis was very upfront regarding pricing. He was also extremely helpful to point out features and even synched my bluetooth for me when he handed off the car to me. More
Great Experience Purchasing New Honda CRV We drove 170 miles one way to purchase from this dealership and would do it again. Our salesman, Travis was so helpful and answered all our questions We drove 170 miles one way to purchase from this dealership and would do it again. Our salesman, Travis was so helpful and answered all our questions with a smile. Because we were so far away a lot of communication was via e-mail and all responses were quick. Travis even followed up after we picked up our Honda CRV with a phone call to see if our trip home went well and once again answered any questions we had. Travis definitely gets a 5 Star rating!! More