Harold Zeigler Honda
Kalamazoo, MI
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Honda Fit Trim Piece Broke I described to Jeff in service that the hatch trim piece had cracked in the winter when I was cleaning off the car from ice and snow. Then, in the Spr I described to Jeff in service that the hatch trim piece had cracked in the winter when I was cleaning off the car from ice and snow. Then, in the Spring I went to open the hatch, but it was locked so my fingers slipped off and the trim piece came right off in my hands. I explained I felt it was a poor design on Honda's part. Jeff looked it up and found a posting from Honda in that regard. He got me right in after the piece came in and I was back in business at no cost. Thanks, Jeff. More
Routine oil change I've always had great service here. They take very good care of customers and are always very pleasant to work with. I was given a referral for servic I've always had great service here. They take very good care of customers and are always very pleasant to work with. I was given a referral for service that couldn't be done at this particular dealership. I appreciated knowing where to go for the service I needed. All of the employees I interacted with were courteous and helpful. The service was quickly finished. More
Oil change with no appointment I needed to get a quick oil change as I was going out of town. Showed up, got right in and had my car back in short order I needed to get a quick oil change as I was going out of town. Showed up, got right in and had my car back in short order More
great service I have three vehicles that receive regular service here. The staff are fast , friendly , and provide great service. I would recommend Harold Zeigler's I have three vehicles that receive regular service here. The staff are fast , friendly , and provide great service. I would recommend Harold Zeigler's service department to anyone who would seek quality service at a fair price. More
Very quick and efficient service. Was my 1st service for new car. Service team was very friendly and helpful. Am very happy with the dealership so far, and would recommend it to others Was my 1st service for new car. Service team was very friendly and helpful. Am very happy with the dealership so far, and would recommend it to others. More
Very fast service at the Express service. Very Satisfied My Express service was EXACTLY that. I was very surprised with the minimum amount of time I spent in the waiting room. Car was serviced and returned f My Express service was EXACTLY that. I was very surprised with the minimum amount of time I spent in the waiting room. Car was serviced and returned for me in a very professional manner. Cashing out was also very quick and professional. Overall I am very happy I switched vehicles to a Honda Hybrid and this is our 3rd vehicle we have purchased from your dealership in the last 1.5 years. More
Honda CRV recalls Everything was done on time with the three recalls on my three Honda CRV recalls and we waited in a restaurant for the two hours. We were called 10 mi Everything was done on time with the three recalls on my three Honda CRV recalls and we waited in a restaurant for the two hours. We were called 10 minutes before it was . The parts were ordered and had also come in on time before the scheduled appointment. I called the day before to confirm the appointment and to ask if all three recall parts had come in and they confirmed it. It might have been a good idea to call me the day before so that I did not need to look up the number and call.. More
Knowledge The service team at Zeigler Honda knew what they are doing. the were very courteous and prompt. The work was done in the time I was expecting. the The service team at Zeigler Honda knew what they are doing. the were very courteous and prompt. The work was done in the time I was expecting. the service waiting area and the service area were clean and comfortable. They even washed my car! Thanks you for the fine job you did. More
Oil change Excellent service. Would recommend.Service done in good time.Vechicle was returned clean.Service advisor treated me with respect and answered my quest Excellent service. Would recommend.Service done in good time.Vechicle was returned clean.Service advisor treated me with respect and answered my questions. Waiting area was clean. More
Great experience They were fast and did not try to do more than what I asked for. I was treated with respect and everyone was very friendly. They were fast and did not try to do more than what I asked for. I was treated with respect and everyone was very friendly. More