Harold Zeigler Honda
Kalamazoo, MI
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High pressure I bought.a three year old VW, and my husband and I declined additional warranties. When I picked up the vehicle without my husband, I was highly pres I bought.a three year old VW, and my husband and I declined additional warranties. When I picked up the vehicle without my husband, I was highly pressured by an additional sales person and another from finance. The sales rep asked me how long I had been married and said my husband wouldn’t divorce me if I purchased it anyway. Ouch!!! First of all, I bought the car on my own without my husband. I’m a grown woman capable of making my own decisions. Second, asking me about my marriage was highly unprofessional. I was quite uncomfortable. Should have walked away from the purchase. I had to make that threat to get the vehicle in my hands. Bought the car from Troy, but he was not the person who finalized the sale due to a family emergency. I cannot remember the other rep who made me so uncomfortable. More
Thanks! Travis was awesome to work with and had great communication. Josh made all the financing so easy! I love my CR-V - thank you, Zeigler! Travis was awesome to work with and had great communication. Josh made all the financing so easy! I love my CR-V - thank you, Zeigler! More
Service & Recall Work Recently brought my Honda Accord in for a run of the mill oil change and inspection. Work was completed quickly and completely. Very professional sta Recently brought my Honda Accord in for a run of the mill oil change and inspection. Work was completed quickly and completely. Very professional staff. Followed up with appointment for recall work, I had to change appointment time at last minute, no problem at all. Again work completed quickly and professionally. More
first new car in quite a time I always take my time when making a big purchase. I had quotes from a number of dealers. Ziegler not only had a good price but the salesperson(Brian I always take my time when making a big purchase. I had quotes from a number of dealers. Ziegler not only had a good price but the salesperson(Brian) took the time to answer my e-mails in a timely manner, gave me an out the door no surprise quote, which was what we paid and was able to locate the exact CR-V we were looking for. We live about 85 miles away but local Honda dealers did not seem to want our cash, no trade business. I only hope the after sale help is as good as the sale help. Thanks to this dealership and the good response from Brian we are now driving a new vehicle and it certainly is quite a vehicle. More
Fast, Excellent Job, Friendly, I have been purchasing vehicles for 50 years. The service, attention to detail, excellent products found at Ziegler is miles ahead of any other deale I have been purchasing vehicles for 50 years. The service, attention to detail, excellent products found at Ziegler is miles ahead of any other dealership I have ever dealt with. More
battery very fast with dead cell in battery and replacement car wash and out in 30 mins. had time for a free cup of coffee.Thanks very fast with dead cell in battery and replacement car wash and out in 30 mins. had time for a free cup of coffee.Thanks More
Great service.....quick turn around We brought our CRV in for a "recall "on the air bag and we were in and out in no time at all, what great service ! We brought our CRV in for a "recall "on the air bag and we were in and out in no time at all, what great service ! More
Very customer oriented This was my first visit to this service center with my newly acquired Ridgeline. Corey had all the paperwork ready when I arrived and helped me get a This was my first visit to this service center with my newly acquired Ridgeline. Corey had all the paperwork ready when I arrived and helped me get acquainted with the facility. He was very customer oriented and energetic. He said my service would take 2 hours and sure enough it took exactly that. When I checked out he reminded me when the next major and minor services should be done. Excellent job! More
Speedy service The oil change and one year check up was so fast, that I was unable to finish the short chapter in the book I brought to pass the time. The oil change and one year check up was so fast, that I was unable to finish the short chapter in the book I brought to pass the time. More
Routine Service The appt. was handled on time. The service was quick and professionally handled. Service was the usual quality as it has been for the 35 years. The appt. was handled on time. The service was quick and professionally handled. Service was the usual quality as it has been for the 35 years. More