Harold Zeigler Honda
Kalamazoo, MI
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Simple & Quick! 5 STAR RATING for CHRISTY SEITZ! Leasing a new 2014 Honda CRV couldn't have been made any easier! Love my new car! Great Client Advisor ~ highly rec 5 STAR RATING for CHRISTY SEITZ! Leasing a new 2014 Honda CRV couldn't have been made any easier! Love my new car! Great Client Advisor ~ highly recommend working with her. Thanks again, Christy! More
service I called because I got a recall notice. Corey was very helpful and a smiling face! Explained what my recall was for. He was very efficient and my wa I called because I got a recall notice. Corey was very helpful and a smiling face! Explained what my recall was for. He was very efficient and my wait was very short. More
Great service I can't say enough good things about my experience at this dealership! I was traveling from the Chicago area when I started to have car trouble. I wa I can't say enough good things about my experience at this dealership! I was traveling from the Chicago area when I started to have car trouble. I was thrilled to see the dealership so close to where I was going. I was assured that someone would be able to look at my car-even though I had no appointment, The customer service was outstanding! Thank you so much!! More
Out of state service Great service for a out of state customer. We were in town for a funeral and the car needled an oil change. Great customer experience. Great service for a out of state customer. We were in town for a funeral and the car needled an oil change. Great customer experience. More
Return Customer I always receive great customer service from this dealership and the individuals I work with. My family has driven 7 cars from H-Z. They're awesome! I always receive great customer service from this dealership and the individuals I work with. My family has driven 7 cars from H-Z. They're awesome! More
Quick to fix our unexpected problem. My car developed an unexpected, horrible sound in the rear wheel. We dropped the car off at night drop without an appointment. The next morning the ca My car developed an unexpected, horrible sound in the rear wheel. We dropped the car off at night drop without an appointment. The next morning the car was up on the lift, the problem found and quickly corrected, I picked the car up at my convenience and on I went. Thank you for taking such good care of me. More
Sales Rep - Non Cooperative The sales representative Allan was very rude and made unnecessary comments when we started initial negotiation discussion. He alleged "I have seen so The sales representative Allan was very rude and made unnecessary comments when we started initial negotiation discussion. He alleged "I have seen so many friends of yours and I know how it goes. We can order dinner and negotiate all day". At that point, I decided not to buy the car even if I was really interested. I was actually going to seal the deal on that day. I went to Metro Toyota same day and locked the car even it was not exactly what I was looking for. Last year, I helped my friend to buy a new Honda CRV and we worked with sales representative named Nancy. She was very open and cooperative. We went back and forth with the negotiation and she was very patience and it was win win situation for both of us. The Management should take action with Allan to change his attitude towards the customers or else they would loose some serious referrals from the customers. I would not recommend any one in town to go with Harold Zeigler if Allan has this same attitude. More
Oil Change I came for an oil change although my car computer said my oil was at 40% life. We are traveling to Georgia in several days...wanted to be sure the ca I came for an oil change although my car computer said my oil was at 40% life. We are traveling to Georgia in several days...wanted to be sure the car was checked over. They found 3 teeny tiny nicks in my windshield. Because it could be fixed right then (few minutes) and the call for insurance reimbursement could all be done done...and only $54....I had it done. I appreciated the insurance factor all done with just a 10 minute phone call. I did pass on having my cabin air filter replaced. Maybe next time. More
Cristy Sietz takes care of her customers! We have worked with Cristy before and she takes a personal interest in our needs for our family, lifestyle and affordability. She follows through wit We have worked with Cristy before and she takes a personal interest in our needs for our family, lifestyle and affordability. She follows through with contacting us and keeps us posted on upcoming dates for our lease. Cristy is professional and very personable. We feel very lucky to have worked with her and look forward to keeping this relationship for years to come as our life changes, too. Thank you, Cristy and Harold Ziegler for caring about your customers! Sincerely, Mary and Mark Outinen More
Leaser Heather helped me work a fair lease deal. Coffee was nice. Credit check was fast. Heather explained all functions of car and offered extra help if Heather helped me work a fair lease deal. Coffee was nice. Credit check was fast. Heather explained all functions of car and offered extra help if we had ?'s with blue tooth More