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Harold Zeigler BMW of Kalamazoo

Kalamazoo, MI

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16 Reviews

4201 Stadium Drive

Kalamazoo, MI

49008

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Showing 16 reviews

March 16, 2025

Had the best experience when trading in my M4 with the New M4 CS. Everything was very professionally handled in no time at all. Sales manager Tony was very professional and made the transaction the best e More

by ChiefJohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Sales Manager
Mar 17, 2025 -

Harold Zeigler BMW of Kalamazoo responded

Thank you, ChiefJohn, for choosing Zeigler BMW of Kalamazoo! We're thrilled to hear that trading in your M4 for the new M4 CS was smooth, professional, and handled with the care you deserve. Tony takes great pride in delivering the ultimate automotive experience, and it's wonderful to know he made this your best dealership experience yet. Your recommendation means so much to us, and we look forward to assisting you again in the future. Congratulations on your incredible new ride, and enjoy every mile!

March 30, 2024

HZ employees were exceptionally helpful and were willing to address any concern or question I raised. They were aware of a time constraint I had and made it a priority to get everything handled in a timely More

by Jmjkazoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Turs
August 16, 2023

Excellent sales, finance assist, delivery, and service. Lukas was a great sales person and walked us through the process with confidence. The staff is a pleasure to work with. More

by Dr Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukas Rasutis, Finance
February 22, 2023

Connor Koryto helped me in a stressful situation with my car, going above and beyond my expectations for service. He is personable, knowledgeable, and has excellent follow-through. Service like this makes t More

by Mary-Frances Oliphant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Koryto
March 16, 2021

Ken Francisco goes over and above to help with service he worked with BMW to help me on a steering issue. I had had problems with. Ken spoke to BMW corporate and worked with his team to not only fix the issu More

by jchamberlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Francisco
December 12, 2019

Service - “5 Stars” - Car Quality - “1 Star” Bought a new 2019 BMW X3. Bad - over the past year many quality related problems. Good - Zeigler service dept amazing! Ken and his repair staff have More

by Nacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
September 05, 2019

Quick Response Yo Call For Help Friday of Labor Day weekend I was visiting South Haven, Michigan. That morning I discovered my run flat tire was FLAT. I called BMW Kalamazoo and they More

by Herb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
August 15, 2019

Treated respectfully and vehicle was fixed within 1 week. Phoned Ken in Service Department. I was able to have my 328i convert serviced and repaired 1 week later. Other local import repair businesses were boo More

by BZLIVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
January 30, 2019

Terrible Customer Service I usually only write positive reviews. But, I feel people should be aware of the pompous/rude customer service here. I needed to have 2 recalls take More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept- I prefer not to give names
November 26, 2018

Service department fraudulent Have BMW 328i. Had an oil change and they told me I needed rotors and break pads, said they were rusty and break pads thin. I checked it myself as wel More

by Randy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
1