Harold Ford Inc. - Service Center

Actual service and helpfulness of the service advisor was great, but I had called the first time and got VM. Left a VM and waited but never got a callback. Called again to schedule a few days later and was w great, but I had called the first time and got VM. Left a VM and waited but never got a callback. Called again to schedule a few days later and was well taken care of during my visit, just disappointed that I never heard back from anyone the first time around. More

People who work there are kind. They explain everything so that I could understand it. They explain everything so that I could understand it. More

Not very receptive upon my arrival for my appointment. I don’t think she was even a service person. Expensive for an oil change. Won’t return. Second marginal experience since my purchase of my vehicle fr I don’t think she was even a service person. Expensive for an oil change. Won’t return. Second marginal experience since my purchase of my vehicle from this dealership More

I gave a week's notice that I wanted a 2021 Explorer aligned, new wiper blades and the factory recall completed among other maintenance items. After the half day service appointment, they said they did aligned, new wiper blades and the factory recall completed among other maintenance items. After the half day service appointment, they said they didn't have the wiper blades in stock, but they would be here tomorrow. Why not order them during the week lead time? They said the alignment machine would not recognize a 2021 Explorer? What? And no mention or documentation on whether they did the factory recall. Not good experience. More

I have this vehicle serviced occasionally at a Ford dealership in Anderson In. Their $49.95 service always seems to be 5 or 6 dollars less. I feel that your nit-picking to pump your service pricing. Al dealership in Anderson In. Their $49.95 service always seems to be 5 or 6 dollars less. I feel that your nit-picking to pump your service pricing. Also, $30 for an air filter- Whoa - Bought a premium air filter locally- $13 More

Keith Roebel went above and beyond to provide excellent service when I found myself in a jam. Can't thank him enough for all his effort. service when I found myself in a jam. Can't thank him enough for all his effort. More

GREAT SERVIVE AMAZING Thanks for the help Best Ford Store. i will be coming back. Small but a great and beautiful store. Thanks Kyle for getting me in and out Store. i will be coming back. Small but a great and beautiful store. Thanks Kyle for getting me in and out More

Great service every time I go there always do a great job and I don’t have a long wait always offered a beverage always friendly and I don’t have a long wait always offered a beverage always friendly More

The service team was prompt and efficient. We had no problem scheduling the time we wanted and they called us as soon as it was finished. problem scheduling the time we wanted and they called us as soon as it was finished. More