Harold Ford Inc.

So I have had two encounters with Harold Chevrolet and now Harold ford in Angola. I took my 2015 Ford Explorer to have warranty work performed the estimate was 2500. After warranty guy upped the amount to now Harold ford in Angola. I took my 2015 Ford Explorer to have warranty work performed the estimate was 2500. After warranty guy upped the amount to be paid I was told my balance for repair would be 179.00 plus 100 for other diagnoses. Now after 2 weeks they call me and tell me 15 minutes before they closed that I owed over 600 to get my vehicle back. I will never use these guys again. Not only over priced for repairs they are scammers. Will not recommend them for service or for sales. Worthless More

Worst dealership I have ever purchased from. They Have zero regard to customer service. I went through this dealership to get a bed liner done at line x. The day I purchased the truck I was told that they zero regard to customer service. I went through this dealership to get a bed liner done at line x. The day I purchased the truck I was told that they would contact me when they set up the date for the line x bed liner. They told me I would get to drive a loaner vehicle while mine is in the shop. Over a week goes by and they have failed to set up the appointment. I had to go into the dealership and tell them to set up the appointment. They then finally set up the install with line x and made me wait another week. The day of the bed liner install I contact this dealership and they tell me they won’t have a loaner vehicle ready for today. They told me if I didn’t get the liner installed today it would be another 4 weeks or more for the next opportunity. They said I would get my truck back by the end of the day and they were going to have a guy from their dealership take me home after I dropped it off at line x. I dropped my truck off at line x and they had someone bring me home. 8 hours go by and they did not contact me with an update on my truck and now I’m stuck at home with out a vehicle. Theses people only care about you up to the point you sign away your soul on their contract. More

Personable, service oriented, and professional team. Facility is clean and comfortable. Negotiated a fair price for sale and trade-in. Very pleased with my purchasing experienced! Facility is clean and comfortable. Negotiated a fair price for sale and trade-in. Very pleased with my purchasing experienced! More

Never performed complete service that I paid for. Took 3 Friday’s in a row to complete service. Time before that put wrong next service sticker on truck, Not very professional. Friday’s in a row to complete service. Time before that put wrong next service sticker on truck, Not very professional. More

Excellent Service department had problem getting a part. They persisted and go it finally and service completed and I was very happy with the job they did. Service department had problem getting a part. They persisted and go it finally and service completed and I was very happy with the job they did. More

Purchased a used truck from Harold Ford, they did a super job from start to finish helping me with my purchase.i will definitely return when it comes time for my next purchase. job from start to finish helping me with my purchase.i will definitely return when it comes time for my next purchase. More

Was on a time constraint and they were able to diagnosis and fix my car in less than an hour. They did not try to up sell me on additional services. Keith was very friendly and professional. and fix my car in less than an hour. They did not try to up sell me on additional services. Keith was very friendly and professional. More

Vehicle did not have gas in it. They had to take vehicle to get gas. The finance manager was very nice & even had to swap out my license plate as the sales manager stayed in his office. She did a vehicle to get gas. The finance manager was very nice & even had to swap out my license plate as the sales manager stayed in his office. She did a great job. Nathaniel was unable to get to the Angola store when i picked up my vehicle which was fine. More

Great experience buying my new F150. No pressure sales, I feel they offered a good price for my trade in. I settled on the out the door price and when I went to get my new truck they had No pressure sales, I feel they offered a good price for my trade in. I settled on the out the door price and when I went to get my new truck they had found another rebate worth $250.00. More

Went the extra mile getting me the car I wanted, and the fair trade for my car. Thanks to Hunter Trine my salesman and to sales manager for fair and honest dealing with no games! fair trade for my car. Thanks to Hunter Trine my salesman and to sales manager for fair and honest dealing with no games! More