Harold Chevrolet - Service Center

My scheduled oil change, filter, and tire rotation took one hour and 45 minutes till I drove out the door. That seem too long to wait in cold waiting room. one hour and 45 minutes till I drove out the door. That seem too long to wait in cold waiting room. More

I arrived without an appointment for a battery check because Onstar said my battery was low. Harold Chevrolet got me in right away. The result was I did need a new battery which they had in stock and re because Onstar said my battery was low. Harold Chevrolet got me in right away. The result was I did need a new battery which they had in stock and replaced at the same time. Great job to all in the service department! Jeff even gave me a mask since mine had broken, thank you. More

Herold Chevrolet got my van in quickly and had pre diagnosed the problem which they were correct on ahead of time. They did a good job on the service and were friendly and knowledgeable. diagnosed the problem which they were correct on ahead of time. They did a good job on the service and were friendly and knowledgeable. More

Harold Chev has always done a very good job on my auto’s. Always friendly and eager to help. Very clean. If I need windshield on the inside of car....they do it. Always friendly and eager to help. Very clean. If I need windshield on the inside of car....they do it. More

Got the Yukon running again! They replaced the starter, serviced the fuel system, and flushed the transmission. Very quick service! Everybody was very polite and helpful. The s They replaced the starter, serviced the fuel system, and flushed the transmission. Very quick service! Everybody was very polite and helpful. The service guys put their masks on immediately when I can in. Excellent! More

Everything was swift and good I arrived at the time I was scheduled. The service person was very friendly and took my car in for service. I went into the waiting room and sat down I arrived at the time I was scheduled. The service person was very friendly and took my car in for service. I went into the waiting room and sat down. In a little over an hour the service person came and told me my car was finished. More

Service was fantastic!! Great people!! My tires are like new after the rotation. Great place to have free coffee and relax waiting for the truck!! new after the rotation. Great place to have free coffee and relax waiting for the truck!! More

Buick Casada Repair Having a very strange engine the service staff diagnosed the problem. As I was informed of what the repair needs would be. I could only see $$$$$ role Having a very strange engine the service staff diagnosed the problem. As I was informed of what the repair needs would be. I could only see $$$$$ role across my eyes. Much to my surprise it was covered by the GM warranty. I was provided a no cost new car to drive while the repair parts were secured. I was keep informed of repair status during the process and the car had just been washed and cleaned when I picked it up. Great thanks to advisor Jeff Smith. He is the Best More

Phantom Problem The ignition would not turn off! When I got to the Dealership it was still not turning off> the service person tried and could not turn it off and rem The ignition would not turn off! When I got to the Dealership it was still not turning off> the service person tried and could not turn it off and remove the key. I was given a ride home. when I went to pick up the car, I was told that they were unable to diagnose the problem. Therefore , there was no charge! It has continued to function normally since. Thank you for the prompt attention , and timely service. More

Very poor customer service I bought a brand new F-150 in January 2020. The vehicle was given to me unwashed, so small dents cannot be seen. When I washed my vehicle after seve I bought a brand new F-150 in January 2020. The vehicle was given to me unwashed, so small dents cannot be seen. When I washed my vehicle after several weeks I noticed a small dent at the left rear side of the truck. I contacted the sales person and she agreed to take care of this issue while the vehicle is in the dealer's body shop to repair a manufacturer's defect in the vehicle's roof. According to the dealer's staff and for "some reason" Mr. Cody Taylor (Manager) refused to repair the dent. I called Cody several times without answering back my calls and voice messages, and after insisting to talk to him he said he will look into this matter and call me back, and he never did. I picked up my vehicle and will never consider this dealership. More