Harold Chevrolet

Very poor customer service So I bought a 2017 Chevy truck at a price very close too what the dealer was originally asking; I was told there was. Dry little room for negotiation! So I bought a 2017 Chevy truck at a price very close too what the dealer was originally asking; I was told there was. Dry little room for negotiation! This vehicle had 18k + not new but fairly clean. I negotiated that they detail the exterior of the truck with the deal as it had rust dots imbedded in the white paint! I was told it would be detailed the morning that I came to pick up my truck and pay 40k! Needless to say they did not follow through on their promise. I took the vehicle regardless as it was raining and I had driven an hour and 10 minutes after making a deal a previous day; they had given me their word so why would I question? I received an email from the salesman asking how I felt about my purchase. I stated the truck was treating me good so far; but I was a bit disappointed that he did not follow through with our agreement to detail the truck and remove the rust dots. A few days later he made it a point to call me and tell me he was very sorry and he would like to make it right and detail the truck for free at my convenience in schedule! I made him aware that I couldn’t get it in rt away as I don’t live close but I would set something up as soon as I could. I emailed the salesman to set up the exterior detail and asked about getting a price to detail the interior and get an oil change while I was there since I would be make no the trip! He called me back said oil change was 70$ and entire detail was free of charge; so we set a date when all work was to be done and I was told it would take approximately 4 hrs and a would wait in town. So I go through all of this driving/ waiting in town and receive a call that vehicle is ready for pickup. I return on foot to the dealer to get my truck and find they have maybe changed oil and ran the truck through car wash only! They swept interior did not attempt to detail or steam clean 1 thing inside, and the exterior was still polka dotted with rust specs in paint as it had been when I originally looked at buying the truck!!!! Very pusses off that they chose to waste my day, fuel, and lied to me about their intentions!!! The dealer would’ve been further ahead telling me no they would not detail the truck for free from the get go; unbelievably dissatisfied customer!!!!!! More

Save my butt Harold Chevrolet was able to get financing for me on a new car. I had 0 credit and an old car with a blown head gasket. Thanks to Jim Hackett and Haro Harold Chevrolet was able to get financing for me on a new car. I had 0 credit and an old car with a blown head gasket. Thanks to Jim Hackett and Harold Chevrolet I now have a 2017 Spark and can get to work again The money I save on gas will pay for most of the increase in insurance for the new vehicle. More

Wonderful experience! Bought a 2018 Chevy equinox today and the entire experience with Harolds was top notch. My sales rep, Jim, was awesome in helping me choose the right Bought a 2018 Chevy equinox today and the entire experience with Harolds was top notch. My sales rep, Jim, was awesome in helping me choose the right vehicle for me and Dan and Justin were equally as helpful and professional. Thank you for all your help and making this an easy and enjoyable purchase experience. More

One of the best car buying experiences l have had. One of the best car buying experiences l have had Jim Hacket was very knowlagable and pleasant to talk with .He was very good at locating the truck l One of the best car buying experiences l have had Jim Hacket was very knowlagable and pleasant to talk with .He was very good at locating the truck l wanted in a very short time. Just a great buying experience. More

Super! Cody was a great help! Did an awesome job helping me find the vehicle i was looking for with a great deal! Keep up the great work! Cody was a great help! Did an awesome job helping me find the vehicle i was looking for with a great deal! Keep up the great work! More

Super Service Every time I go to this dealership I deal with Cody Taylor. He is always willing and able to help me with any issues I have with my vehicle. He is a s Every time I go to this dealership I deal with Cody Taylor. He is always willing and able to help me with any issues I have with my vehicle. He is a super guy! More