Harold Chevrolet

Buick Casada Repair Having a very strange engine the service staff diagnosed the problem. As I was informed of what the repair needs would be. I could only see $$$$$ role Having a very strange engine the service staff diagnosed the problem. As I was informed of what the repair needs would be. I could only see $$$$$ role across my eyes. Much to my surprise it was covered by the GM warranty. I was provided a no cost new car to drive while the repair parts were secured. I was keep informed of repair status during the process and the car had just been washed and cleaned when I picked it up. Great thanks to advisor Jeff Smith. He is the Best More

It was great working with Calvin!!!! I would recommend to anyone looking for a vehicle to talk to Calvin and see what he can do for you!! anyone looking for a vehicle to talk to Calvin and see what he can do for you!! More

Calvin was very helpful We received the best service from Calvin Smith. He got the car brought to us from Auburn and had it cleaned. Very good service with all employees. We received the best service from Calvin Smith. He got the car brought to us from Auburn and had it cleaned. Very good service with all employees. More

Had a great experience, from beginning to end, with the team members at Harold Chevrolet! Trey was my primary sales contact, and he made sure I was kept up to date and informed all along the way, answerin team members at Harold Chevrolet! Trey was my primary sales contact, and he made sure I was kept up to date and informed all along the way, answering my many questions patiently and thoroughly. Trey was a great example of how to interact with customers to help them feel comfortable and confident in the process of their purchase. Nice work! More

I walked in off the street not knowing anyone in the dealership. I was immediately greeted and introduced to Jose Guzman. He met me with a warm smile and easy conversation. In a short time he knew what dealership. I was immediately greeted and introduced to Jose Guzman. He met me with a warm smile and easy conversation. In a short time he knew what I was looking for and made it happen. Thank you Jose and Harold Chevrolet! More

Phantom Problem The ignition would not turn off! When I got to the Dealership it was still not turning off> the service person tried and could not turn it off and rem The ignition would not turn off! When I got to the Dealership it was still not turning off> the service person tried and could not turn it off and remove the key. I was given a ride home. when I went to pick up the car, I was told that they were unable to diagnose the problem. Therefore , there was no charge! It has continued to function normally since. Thank you for the prompt attention , and timely service. More

Very poor customer service I bought a brand new F-150 in January 2020. The vehicle was given to me unwashed, so small dents cannot be seen. When I washed my vehicle after seve I bought a brand new F-150 in January 2020. The vehicle was given to me unwashed, so small dents cannot be seen. When I washed my vehicle after several weeks I noticed a small dent at the left rear side of the truck. I contacted the sales person and she agreed to take care of this issue while the vehicle is in the dealer's body shop to repair a manufacturer's defect in the vehicle's roof. According to the dealer's staff and for "some reason" Mr. Cody Taylor (Manager) refused to repair the dent. I called Cody several times without answering back my calls and voice messages, and after insisting to talk to him he said he will look into this matter and call me back, and he never did. I picked up my vehicle and will never consider this dealership. More

Fantastic Customer Service Chris Billups and Cody Taylor are top notch at what they do, and made our new vehicle purchase a memorable one! Not only will we look to Chris for our Chris Billups and Cody Taylor are top notch at what they do, and made our new vehicle purchase a memorable one! Not only will we look to Chris for our next purchase, we will be referring all of our family, friends, and clients to him. More

What we were told about interest rates and payments were NOT what the financial person gave us. I felt he was in a hurry to have us leave because it was getting late and he wanted to go home! Could not eve NOT what the financial person gave us. I felt he was in a hurry to have us leave because it was getting late and he wanted to go home! Could not even see what we had to sign on the computer screen!! Wont make this mistake again. Should have gone back to Dunham's Chrysler dealer More

Great experience working with Joe Green at Harold Chevrolet Joe was so helpful in getting the truck in to the dealership for me to look at and then getting all the paperwork moving when we were ready to purchas Joe was so helpful in getting the truck in to the dealership for me to look at and then getting all the paperwork moving when we were ready to purchase! Great experience! More