Harold Chevrolet

Very poor customer service I bought a brand new F-150 in January 2020. The vehicle was given to me unwashed, so small dents cannot be seen. When I washed my vehicle after seve I bought a brand new F-150 in January 2020. The vehicle was given to me unwashed, so small dents cannot be seen. When I washed my vehicle after several weeks I noticed a small dent at the left rear side of the truck. I contacted the sales person and she agreed to take care of this issue while the vehicle is in the dealer's body shop to repair a manufacturer's defect in the vehicle's roof. According to the dealer's staff and for "some reason" Mr. Cody Taylor (Manager) refused to repair the dent. I called Cody several times without answering back my calls and voice messages, and after insisting to talk to him he said he will look into this matter and call me back, and he never did. I picked up my vehicle and will never consider this dealership. More

Fantastic Customer Service Chris Billups and Cody Taylor are top notch at what they do, and made our new vehicle purchase a memorable one! Not only will we look to Chris for our Chris Billups and Cody Taylor are top notch at what they do, and made our new vehicle purchase a memorable one! Not only will we look to Chris for our next purchase, we will be referring all of our family, friends, and clients to him. More

What we were told about interest rates and payments were NOT what the financial person gave us. I felt he was in a hurry to have us leave because it was getting late and he wanted to go home! Could not eve NOT what the financial person gave us. I felt he was in a hurry to have us leave because it was getting late and he wanted to go home! Could not even see what we had to sign on the computer screen!! Wont make this mistake again. Should have gone back to Dunham's Chrysler dealer More

Great experience working with Joe Green at Harold Chevrolet Joe was so helpful in getting the truck in to the dealership for me to look at and then getting all the paperwork moving when we were ready to purchas Joe was so helpful in getting the truck in to the dealership for me to look at and then getting all the paperwork moving when we were ready to purchase! Great experience! More

Thank you for helping me select the correct vehicle for me. You were spot on when I came to look at SUVs. Great sales agent me. You were spot on when I came to look at SUVs. Great sales agent More

The service was prompt, dependable, and helpful. Thank you. ( It is imposing to make a customer write more than they want to write and to count the words.) you. ( It is imposing to make a customer write more than they want to write and to count the words.) More

Cody Taylor is the best GM and i will keep coming back to harolds because of cody and his awesome team very pleasing company thanks harolds because of cody and his awesome team very pleasing company thanks More

Very good customer service things went very fast and smooth as a first time dealership buyer. We found the car that is eight for us! smooth as a first time dealership buyer. We found the car that is eight for us! More

Oil change and tire rotation. The experience wasn't as good as it usually was. I had to wait 2 1/2 to get a oil change and tire rotation. I was told it would only be an hour. Th The experience wasn't as good as it usually was. I had to wait 2 1/2 to get a oil change and tire rotation. I was told it would only be an hour. They changed the air filter and had an issue getting the correct one. More

Pleasant & efficient to work with. Very easy process to purchasing my new car! Even went to sister dealership to bring a car back for me to test drive. I liked the fact that all of my Very easy process to purchasing my new car! Even went to sister dealership to bring a car back for me to test drive. I liked the fact that all of my questions were answered and I didn't feel pressured. More