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Hardy Family Ford

Dallas, GA

4.8
456 Reviews

1255 Charles Hardy Pkwy

Dallas, GA

30157

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456 Reviews of Hardy Family Ford

September 29, 2011

Jeff helped me diagnose the problem with my truck and the Jeff helped me diagnose the problem with my truck and the technician serviced the problem quickly and I was back on the rode. Chris Jackson Dalla More

by Icjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Almon
September 14, 2011

i KNOW YOU THINK IT IS HARD TO BELIEVE WHEN SOMEONE GIVES THE TOP RATINGS IN ALL CATEGORIES BUT TO DO LESS WOULD NOT BE RIGHT. FROM THE FIRST DAY I WALKED INTO THE SHOW ROOM WITH MY BOXER,(LUCY), TO THIS VER More

by tstolfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN ECKMAN & JEFF ALGOOD
September 09, 2011

I went on 8/27/2011 to see about getting a car. The the enviroment was good and I was treated well. I answered some questions and I test drove one of the cars. I stated to Bill Mays what i wanted. He came More

by leista73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mays, Bill Mays
Sep 13, 2011 -

Hardy Family Ford responded

Hello, On behalf of Hardy Family Ford, we are sincerely disappointed to hear of your less than satisfactory experience with us. We have reviewed your comments regarding our sales adviser and would like to speak to you regarding your experience that has been brought to our attention. Please call us and ask for our Genereal Manager, Ken Eckman at 770-445-8891. Sincerely, Hardy Family Ford

Sep 15, 2011 -

Hardy Family Ford responded

Hello, On behalf of Hardy Family Ford, we are sincerely disappointed to hear of your less than satisfactory experience with us. We have reviewed your comments regarding our sales adviser and would like to speak to you regarding your experience that has been brought to our attention. Please call us and ask for our Genereal Manager, Ken Eckman at 770-445-8891. Sincerely, Hardy Family Ford

Sep 19, 2011 -

Hardy Family Ford responded

Hello, On behalf of Hardy Family Ford, we have tried many times to reach out to you regarding our sales adviser and would like to speak to you regarding your experience Please call us and ask for our Genereal Manager, Ken Eckman at 770-445-8891. Sincerely, Hardy Family Ford

March 26, 2011

Kenneth Sims helpfulness and overall attention to customer service is terrific!! Terry Harris empowers his team members to provide customer service and supports their requests to help me the custome More

by James (Freddy) McIntosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Sims
Apr 08, 2011 -

Hardy Family Ford responded

Dear Freddy, Thank you for your great feedback! We are glad to hear that you enjoyed working with Kenneth and Terry. We appreciate the time you took to let us know how our team is doing. Please let us know if there is anything else we can do for you! We look forward to your continued business. Sincerely, The team at Hardy Family Ford

March 24, 2011

Bill was not my intial salesperson, but you would have not known his by his willingness to help. Bill went out his way to make sure I understood everything. Even after the deal was closed he took his ti More

by kilpatra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Mays Jr, Bill Mays
Mar 28, 2011 -

Hardy Family Ford responded

We are glad you had a great experience with us. Please feel free to give us a call if you have any questions or concerns. Thank you for giving us the chance to make you a part of the Ford family!

January 14, 2011

The purchase experience was GREAT. The sales person certainly helped us purchase our vehicle. I also purchase a second vehicle from Hardy with the same level of satisfaction. The service department is More

by Steve 1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Farmer, Eric Farmer
Mar 18, 2011 -

Hardy Family Ford responded

Dear Steve, Thank you so much for the review. It is great to know that you enjoyed working with Eric. We truly appreciate your kind words and referrals. Please let us know if there is anything else we can do for you! We look forward to continue serving you. Sincerely, Hardy Family Ford

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