Hardin Buick GMC - Service Center

Messed up my svc tire monitor again. Hate it. Every time you rotate my tires you mess up my svc tire monitor. Then you charge me for what you messed up. So very wrong to do this to your customers. Every time you rotate my tires you mess up my svc tire monitor. Then you charge me for what you messed up. So very wrong to do this to your customers. Nothing wrong with my car before you did iol change and tire rotation. Going to stop doing oil changes with you. 2nd time svc tire monitor broken. I paid last time for your mistake. Made it a very expensive oil change. Not doing it again. Your fault not mine. More

Thorough and Customer Oriented I recently took my new GMC pickup in for its first scheduled service and an issue I was having with the transmission. Jeff Carey, my service advisor, I recently took my new GMC pickup in for its first scheduled service and an issue I was having with the transmission. Jeff Carey, my service advisor, patiently listened to me describe the problem, translated it into something the technician could make sense of, and explained to me why and what might be wrong. As their tech diligently worked on fixing the problem, Jeff kept me appraised of the status of my vehicle. They even asked if they could keep the truck over night so they could check it from a “cold start” in the morning just to be sure everything was right. Thorough, friendly, and customer oriented. Past experience with Hardin’s service department was among the reasons I bought another GMC pickup from this dealership, and they didn’t disappoint. More

Super Pros! Very efficient. Made an online reservation for a service check-up. Pulled up to the service center and handed over my car in a matter of minutes. Very efficient. Made an online reservation for a service check-up. Pulled up to the service center and handed over my car in a matter of minutes. Was checked in by Jesse who asked me a couple of questions and was then asked to wait in the waiting area. 45 minutes later, a lady advised me that my car was ready for pick-up. She also gave me an inspection service report attached and a complimentary wash. Super Pros! I'll be back in 6 months for my next check-up. More

Cancelled first week because of AIR PROBLEM......No interior No interior car wash ...exterior was fine......,Delay of a week due to an air malfunction..........It was a complimentary service..............3600 mi No interior car wash ...exterior was fine......,Delay of a week due to an air malfunction..........It was a complimentary service..............3600 miles.............8 month cheeckup More

Hardin Service It is always a pleasure to have my car serviced at Hardin. I've learned over the years that this family owned dealership treats their customers like f It is always a pleasure to have my car serviced at Hardin. I've learned over the years that this family owned dealership treats their customers like family. Always going the extra mile to make sure you feel like you are being treated fairly. I've never left this dealership thinking, I wish they would have..., because they always satisfy! More

It was a real pleasure to have my vehicle serviced here! It was an excellent experience having my truck serviced at Hardin Buick. The customer service was fantastic and I would certainly recommend them to ot It was an excellent experience having my truck serviced at Hardin Buick. The customer service was fantastic and I would certainly recommend them to others. More

They know me! It's always nice to come in and be recognized! They take time to do things right. And... They wash your car. The pricing is reasonable and they k It's always nice to come in and be recognized! They take time to do things right. And... They wash your car. The pricing is reasonable and they know the car! What more can you ask for? More

It Must Be The Service I drive past several dealerships to get to Hardin. First was to purchase, since then it’s been the service. Today’s technology makes it relatively eas I drive past several dealerships to get to Hardin. First was to purchase, since then it’s been the service. Today’s technology makes it relatively easy to shop, compare prices to purchase a vehicle and get it serviced. The difference at Hardin is the effort to make customers feel like family and comfortable. The initial car purchase was painless, without pressure and unnecessary delays. Who wants to hang out at a dealership all day? Since then, taking the car in for services has been like going back to visit a relative. We own foreign made luxury brands, and I can’t say the same about the experience. The Hardin group has made this purchase worth the drive! More

Quick Trip Arrived without an appointment for an oil change. Two hours later I'm on my way again. Thank you for getting me in and out quickly in spite of no ap Arrived without an appointment for an oil change. Two hours later I'm on my way again. Thank you for getting me in and out quickly in spite of no appointment. More

Amazing customer service I was in a bind, Jeff listened to me, reviewed the situation and went above and beyond to get my problem fixed in time for my family to leave on our a I was in a bind, Jeff listened to me, reviewed the situation and went above and beyond to get my problem fixed in time for my family to leave on our already planned vacation. I cannot thank him and the mechanics at Hardin GMC for all of their help. I will definitely be back, in fact I have another appt for regularly scheduled maintenance this upcoming week! One satisfied customer here! I had been to the two GMC dealerships closest to me previously and swore I would never go back! Hardin is where I will go from now on, even if it means driving farther! More