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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
691 Reviews

691 Reviews of Hardin Buick GMC - Service Center

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February 16, 2021

Brought my car in on a Tuesday afternoon couldn’t pick it up until Friday. I had to make several calls a day for car service updates. Communication was poor and had difficulty knowing when car service would More

by cathyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Feb 25, 2021 -

Hardin Buick GMC responded

Cathy, thank you for sharing details of your experience with us. At Hardin Buick GMC, we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, Hardin Buick GMC Team

February 09, 2021

This dealerships service department is excellent. I know that I could perhaps save money and time by taking my GMC Terrain to an independent garage or quick lube place but I have grown to trust the service More

by john@keiltaxservice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Yanez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Hardin Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Hardin Buick GMC Team

February 06, 2021

The workmanship done on my car was performed correctly. No issues. The car was delivered on time and date when promised. Friendly staff. Would recommend dealership. More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 10, 2021 -

Hardin Buick GMC responded

Mo, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again Sincerely, Hardin Buick GMC Team.

February 02, 2021

The email reminders for appointments are great, and the online appointment system is easy to use. Jesse and all of the staff are very helpful and the email updates on the process kept me informed about my More

by nkrosenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Feb 05, 2021 -

Hardin Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Hardin Buick GMC Team

February 02, 2021

Great customer service. Sean offered me a loaner car while my repairs were being done allowing me to go to my office to get some work done. More

by brian.jodycoats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 05, 2021 -

Hardin Buick GMC responded

Brian, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Hardin Buick GMC Team

January 31, 2021

Way too expensive repairs fees!!! We often think you want us to buy a new vehicle! Other places repair estimates are much less and we have to choose them. Almost 20 year loyal customers with same car g More

by No thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
Feb 05, 2021 -

Hardin Buick GMC responded

I appreciate your sharing your experience with our service department. I would love to be able to review your situation and offer assistance. Feel free to contact me in the service department at your earliest convenience. Walt Cadman- Service Director 714 533 1012 ext 422

January 28, 2021

I called in on a Tuesday morning and was able to drop off my and leave my vehicle for service. I really appreciated the flexibility. More

by beamagana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 02, 2021 -

Hardin Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Hardin Buick GMC Team

January 28, 2021

They have excellent service took my vehichle in for an oil change and they got it done in a timely manner. They also made sure that everything was running smooth and efficiently. More

by Benjamin Garrett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce DeLoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Negrete
Feb 02, 2021 -

Hardin Buick GMC responded

Benjamin, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Hardin Buick GMC Team

January 22, 2021

Great customer service from first phone call to pick up. Very helpful and kind. Communication throughout day was great! Sean was very easy to talk to considering I was not using mechanical words More

by Yazmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 27, 2021 -

Hardin Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Hardin Buick GMC Team

January 22, 2021

Thank you to the service team for the convenient and timely service to my 2019 GMC Sierra. Also thank you to Daniel to show the Honda Pilot for my mom. More

by singrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Hardin Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Hardin Buick GMC Team

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