626 Reviews of Hardin Buick GMC - Service Center
Quick Trip Arrived without an appointment for an oil change. Two hours later I'm on my way again. Thank you for getting me in and out quickly in spite of no ap Arrived without an appointment for an oil change. Two hours later I'm on my way again. Thank you for getting me in and out quickly in spite of no appointment. More
Amazing customer service I was in a bind, Jeff listened to me, reviewed the situation and went above and beyond to get my problem fixed in time for my family to leave on our a I was in a bind, Jeff listened to me, reviewed the situation and went above and beyond to get my problem fixed in time for my family to leave on our already planned vacation. I cannot thank him and the mechanics at Hardin GMC for all of their help. I will definitely be back, in fact I have another appt for regularly scheduled maintenance this upcoming week! One satisfied customer here! I had been to the two GMC dealerships closest to me previously and swore I would never go back! Hardin is where I will go from now on, even if it means driving farther! More
Service is Terrible!! Bought a brand new 2019 Canyon on Sunday. Called Hawarden service Department they have a brand new bed liner put in it yesterday. Was called to come Bought a brand new 2019 Canyon on Sunday. Called Hawarden service Department they have a brand new bed liner put in it yesterday. Was called to come and pick the car up in the bedliner look like it was used. it was filled with dirt it was warped and when I questioned it I was told that they the parts department does not have enough room to store the bed liners so they store them outside against the fence and they get dirty. The warping they said would settle with the sun and they offered to pressure wash it it looks ridiculous !!!! I’m not sure who thought it was a good idea to sell new parts in that condition More
Great staff overall. Very courteous and professional These guys are the best around. They treat you like family and go out of there way to help. Great family owned and operated dealership These guys are the best around. They treat you like family and go out of there way to help. Great family owned and operated dealership More
Great customer service Sean is very helpful and provides great customer service. He sent us videos of the issue on my Car. Before we could ask if the warranty would cover he Sean is very helpful and provides great customer service. He sent us videos of the issue on my Car. Before we could ask if the warranty would cover he had already made calls to get it covered. Thanks Sean for always going above and beyond. More
Service writers are great as well as the mechanics. I live about 4 blocks from another dealership. I will not take my GM vehicles there. Service writers seem to look for reasons they can not or will not I live about 4 blocks from another dealership. I will not take my GM vehicles there. Service writers seem to look for reasons they can not or will not attend my issue. The mechanics all seem young and in training. This does not happen at Hardin where my issues are investigated and fixed. More
Very helpful, friendly, and fast service I initially called and spoke to Walt over the phone. He was very helpful and scheduled my appointment to drop my car off that same day. Early the next I initially called and spoke to Walt over the phone. He was very helpful and scheduled my appointment to drop my car off that same day. Early the next day, Sean was able to inform me of all the necessary repairs, which included replacing my radio controls. I was then informed that it would take 3-5 days for them to get the necessary parts, but they were able to expedite it at no extra charge, and my car was ready the next day! They kept me informed through the entire process via text message. The whole process was quick and easy thanks to their hard work. More
Years of amazing!!! I could never ask for anything more from a service center. Jessie is always sooooo very helpful and honest. He is also very accommodating. I’m able to I could never ask for anything more from a service center. Jessie is always sooooo very helpful and honest. He is also very accommodating. I’m able to drop my car in the evening for service early the next morning and as a busy professional and mother of 6 that really helps the day go smoother. Can’t trust any one else with our vehicles ever! Thank you Jessie! More
oil change there was great communication with the person handling my vehicle and letting me know that everything was in good condition. also letting me know the there was great communication with the person handling my vehicle and letting me know that everything was in good condition. also letting me know the cost of my oil change and when my car was ready More
Good Dealer Service Center Hardin Buick GMC Service Center is a good place to take your car for repairs. They were very efficient during the check in process and made me aware o Hardin Buick GMC Service Center is a good place to take your car for repairs. They were very efficient during the check in process and made me aware of when they would advise me about what was required. They followed through later in the day and completed the repair the next day. Overall I was very satisfied with the repair and the cost. I would recommend this dealer. More