686 Reviews of Hardin Buick GMC - Service Center
I have been with this dealership for year years,so why try the rest,when already deal with best. try the rest,when already deal with best. More
Good service and always very helpful , friendly!We been Good service and always very helpful , friendly! We been going there for more then 10 years . Good service and always very helpful , friendly! We been going there for more then 10 years . More
Hardin is the place for great service. Sean over at the service center is always so professional and is an effective communicator !!!! service center is always so professional and is an effective communicator !!!! More
Excellent service and communication about my vehicle. Received information when my vehicle needed some additional work done. No pressure to get the work done just recommendation. Received information when my vehicle needed some additional work done. No pressure to get the work done just recommendation. More
Trust, and fast and good service , excellent price.I Trust, and fast and good service , excellent price. I explained to the service man what to do and they did exactly. Trust, and fast and good service , excellent price. I explained to the service man what to do and they did exactly. More
Friendly, courteous, service with a smile. Car deliver when promised. Have use them for over 20years. Starting with our 2003 Suburban and now with the ownership of our 2015 Enclave. when promised. Have use them for over 20years. Starting with our 2003 Suburban and now with the ownership of our 2015 Enclave. More
I took my truck in for a warranty repair and an oil change. I had a check engine light on and Sean asked if I would like them to advise me on the issue. I said yes. He the. Messaged me a quote for the change. I had a check engine light on and Sean asked if I would like them to advise me on the issue. I said yes. He the. Messaged me a quote for the repair needed to correct the check engine light, which I declined to have repaired. He also notified me that my front brakes were “low” and needed replaced. I declined that as well and told him just do the warranty repair and the oil change. He told me it wouldn’t be ready until the following day. The next day I messaged Sean and asked when it should be ready and what the charge was. He told me later that day and it was $250 plus tax. I questioned what the charges were and he said $160 was diagnostics for the check engine light. I explained that he never mentioned a charge to advise me and I would not have approved it if he had. He tried to get me to “split it with me”. I told him no, I was never told of the charge. He told me it was on the paperwork that I signed when I dropped it off. I explained that the paper I signed simply said estimate for oil change and check engine light. I assumed the charge listed was an estimate for repair, since he never mentioned a charge to diagnose it. He did take the diagnostic charge off and then texted me an hour later that it was ready. Odd since I was told it wouldn’t be ready until 4pm and it was only 1030 am. I be told him I wouldn’t be there until 4-5pm. I picked up my vehicle and paid for the oil change. This was on Friday. On Monday, I took my vehicle to my mechanic who works on all of my service trucks. I had him look at it and was told that none of my brakes are in need of replacement. In fact, my front brakes were between 40-50%. I do not appreciate being told something is in need of repair when it was not. More
The service was great from the initial call to make the appointment, the appointment itself, the lady that took care of the final paperwork, and the last guys who got the car washed appointment, the appointment itself, the lady that took care of the final paperwork, and the last guys who got the car washed More
Great service and quality through and through. Long time customer. Always satisfied with the great service and care that goes into all of my vehicles customer. Always satisfied with the great service and care that goes into all of my vehicles More