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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
686 Reviews

686 Reviews of Hardin Buick GMC - Service Center

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November 18, 2021

Very fast and friendly service, customer service oriented, very knowledgeable and detailed on what to expect. More

by palomares2783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Nov 23, 2021 -

Hardin Buick GMC responded

Thanks for your perfect review, Palo! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Hardin Buick GMC Team

November 12, 2021

I have been very pleased with all the service from you dealership , but since it has been limited to mainly oil Change and tuneup , so far all okay More

by info91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Nov 16, 2021 -

Hardin Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Hardin Buick GMC Team

November 12, 2021

Such an easy way to make an appt.Plenty of reminders Such an easy way to make an appt. Plenty of reminders too. They keep u update on progress once you’re in. More

by kmf365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 16, 2021 -

Hardin Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Hardin Buick GMC Team

November 12, 2021

Scheduled a 1 pm appointment and was told my key set up would be about 1 hour. Due to staff being at lunch they didn’t even start until after 1:45 pm. Over two hours later my spare key fob was set up. Wish More

by Hbyrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce DeLoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Hardin Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Hardin Buick GMC Team

November 11, 2021

Very happy with the service. Everyone was extremely nice, knowledgeable.. and professional. Will come back! More

by Yellow1881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce DeLoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Hardin Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Hardin Buick GMC Team

November 10, 2021

Sean and Jesse areAlways going above and beyond with Sean and Jesse are Always going above and beyond with their service. I appreciate all their hard work and effort I can’t say the same for the women More

by maldrete711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealer Rater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Fernando, John Morgan
Nov 15, 2021 -

Hardin Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Hardin Buick GMC Team

November 09, 2021

As usual Jesse took care of me and handled things quickly, efficiently and delivered as he said he would! Perfect! More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 12, 2021 -

Hardin Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Hardin Buick GMC Team

October 30, 2021

Not happy with the service level. Probably would improve if the employees weren’t on their mobile phones texting. More

by Telios1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Negrete very helpful.
Nov 02, 2021 -

Hardin Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Hardin Buick GMC Team

Nov 03, 2021 -

Telios1964 responded

My car sat in the parking lot for over an hour (I had a set oil service appointment) and employees were standing around texting and with minimal customers. When I inquired as to when my car would be ready they immediately started the oil change and half washed the car that I was embarrassed to even park my own car on my driveway.

October 28, 2021

Very prompt response and cordial , promise on time, very knowledgeable complete on time Very reasonable price More

by francisco.muratalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Hardin Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Hardin Buick GMC Team

October 28, 2021

Absolute wonderful, great service. Our customer service rep was the best we have ever had. More

by hugogonz88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but our service rep was phenomenal
Nov 02, 2021 -

Hardin Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Hardin Buick GMC Team

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