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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
629 Reviews

629 Reviews of Hardin Buick GMC - Service Center

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October 03, 2024

Everyone was helpful and informative. And Johnathan kept us informed of our vehicle . Thank you ! More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin C. Vogel
Oct 04, 2024 -

Hardin Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found our team helpful and that Johnathan kept you informed about your vehicle. We appreciate your feedback and hope to see you again at Hardin Buick GMC! Sincerely, Hardin Buick GMC Team

October 02, 2024

Justin in service was great my GMC Acadia was ready when promised I will definitely recommending Hardin GMC to all my friends and family More

by CASCO711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Hardin Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our service team and that your GMC Acadia was ready when promised. Your recommendation means a lot to us at Hardin Buick GMC. We appreciate your support and look forward to assisting you and your friends and family in the future! Sincerely, Hardin Buick GMC Team

October 01, 2024

Had an appointment for Mon morning at 8:30, car was not even looked at until at least Wed. probably Thur. More

by jimandsuestewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Cadman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Hardin Buick GMC responded

Thank you for your feedback. We understand your experience with the wait time for your appointment at Hardin Buick GMC was frustrating. We appreciate your patience and encourage you to reach out to us directly so we can work to improve your experience. Your feedback helps us maintain our standards. Sincerely, Hardin Buick GMC Team

October 01, 2024

They always work with my son and explain what needs to be done to the car and never try to overcharge him. I live in Texas, so I am not able to be present, but I trust Hardin Buick to be upfront and honest w More

by huynhmonica3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service
Oct 03, 2024 -

Hardin Buick GMC responded

Thank you so much for your kind words! We truly appreciate your trust in Hardin Buick GMC, especially when it comes to taking care of your son’s vehicle. Our team is dedicated to being transparent and ensuring that our customers feel informed about their car's needs. We look forward to serving you and your family again in the future! Sincerely, Hardin Buick GMC Team

October 01, 2024

They’re our go to deal for service and purchase of GMC all of the staff is great!!! More

by Jamisonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Hardin Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Hardin Buick GMC is your go-to dealership for both service and purchasing GMC vehicles. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, Hardin Buick GMC Team

October 01, 2024

I am not inclined to purchase a vehicle from a dealer due to many of the stereotypes. Hardin has exceeded my expectations and become one of my easiest referrals in any industry. I am thankful for Jeff Bass i More

by justinchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Folden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bass
Oct 03, 2024 -

Hardin Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that Hardin Buick GMC exceeded your expectations and has become a go-to referral for you. It's great to know that Jeff and Russell made your experience enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future. Please feel free to share your experience with others as well! Sincerely, Hardin Buick GMC Team

September 30, 2024

I selected Hardin GMC over 3 other GMC dealerships based on the knowledge and expertise of James Keys! Jim worked with me to order my truck from the factory in minute detail! Jim took the time to answer all More

by mfranzoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Yanez, Marvin Rojas, Greg Baggao
Oct 02, 2024 -

Hardin Buick GMC responded

Thank you for taking the time to share your experience with us. We're glad to hear that James provided you with the detailed assistance you were looking for while ordering your truck, and we appreciate your understanding regarding the roof marker lamps. It's wonderful that Jim and our team were able to resolve the issues with the dealer-installed options promptly. We’re also glad that Denise and Jeff were helpful during your visit. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to seeing you again at Hardin Buick GMC! Sincerely, Hardin Buick GMC Team

September 12, 2024

Always a pleasure working with Jesse Negrete. .Thank you Jesse.. Till next time my friend. More

by luisarreola9659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Negrete
Sep 13, 2024 -

Hardin Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience working with Jesse at Hardin Buick GMC. We appreciate your trust in us and look forward to serving you again next time. Safe travels! Sincerely, Hardin Buick GMC Team

September 12, 2024

I had about $3500 of work needed to be done from your estimated. I got it all done for $1400. Your diagnostic on what needed to be done was spot on with the exception of, I was told I need rear brakes an More

by steve.estelusa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 13, 2024 -

Hardin Buick GMC responded

Thank you for sharing your experience with us. We're glad to hear that you found our diagnostics to be accurate and that you were able to save significantly on the cost of the repairs at Hardin Buick GMC. Your feedback regarding the rear brakes is appreciated, and we understand your concern about the recommendation. If you would like to discuss this matter further, please feel free to reach out to us directly. We value your input and are committed to maintaining our high standards. Thank you for choosing Hardin Buick GMC! Sincerely, Hardin Buick GMC Team

September 10, 2024

Justin was very helpful and practical in his assessment of what needed to be done on my vehicle to meet my needs. More

by ervlenjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morgan
Sep 12, 2024 -

Hardin Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Justin was able to assist you effectively with your vehicle needs at Hardin Buick GMC. Your feedback is greatly appreciated, and we hope to see you again soon for any further assistance! Sincerely, Hardin Buick GMC Team

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