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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
725 Reviews

725 Reviews of Hardin Buick GMC - Service Center

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January 17, 2024

Excellent service provided. I bring both of my vehicles here for all of my vehicle maintenance. More

by tylos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 21, 2024 -

Hardin Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Hardin Buick GMC Team

January 17, 2024

Jessie was very polite and did his job well. He kept me informed on the status of my car while I was there and the job was done correctly. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie.
Jan 19, 2024 -

Hardin Buick GMC responded

Thank you so much for taking the time to write such great feedback, Brian. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jessie was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Hardin Buick GMC Team

January 17, 2024

Great service department and very friendly staff and a wonderful wait room and a very large TV More

by mejia14381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Negrete
Jan 19, 2024 -

Hardin Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Hardin Buick GMC Team

January 17, 2024

Justin broke down the reasons for my cost estimate and ran me through how the technicians will be prioritizing the issues with my vehicle. I walked out of the MarkChristopher dealership earlier that week More

by liecof21
Recommend Dealer
Yes
Employees Worked With
Justin Vogel
Jan 19, 2024 -

Hardin Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hardin Buick GMC Team

January 17, 2024

Quick, thorough work. As always, cost is a shock, but the final result is first-rate. More

by iplayhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Hardin Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Hardin Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Hardin Buick GMC Team

January 15, 2024

Mr. Negrete was courteous listen to what I had to say about my vehicle went over date's what needs to be done by mileage what I have done and also took me in on a short notice and that was very helpful a More

by gacostasix57
Recommend Dealer
Yes
Employees Worked With
Jesse Negrete
Jan 21, 2024 -

Hardin Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Hardin Buick GMC Team

January 13, 2024

Sean has always been an awesome person. I'm so glad I got him to assist me with all my concerns. I always ask for him. More

by chitag49
Recommend Dealer
Yes
Employees Worked With
Sean Eddleman
Jan 16, 2024 -

Hardin Buick GMC responded

It is great to hear about your recent experience. We will certainly pass on your feedback to Sean as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Hardin Buick GMC Team

January 13, 2024

Customer service was poor I had gone in just for an oil change and it took 4 hours when I've gone to the GMC and Cadillac by my house and they always have my car out within 1 hour or less the person that h More

by onofrevalentin9
Recommend Dealer
No
Jan 16, 2024 -

Hardin Buick GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Hardin Buick GMC Team

January 13, 2024

Hardin Buick sales and service is the most fair, friendly, and accommodating car dealership I have ever worked with. More

by ajwass1
Recommend Dealer
Yes
Employees Worked With
Was it Brian in service ?
Jan 16, 2024 -

Hardin Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Hardin Buick GMC Team

January 12, 2024

Very satisfied I trust this dealer because so far they seem to be honest And truthful More

by JOHNSONLOIS2011
Recommend Dealer
Yes
Jan 16, 2024 -

Hardin Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Hardin Buick GMC Team

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