Hardin Buick GMC - Service Center

I have brought my truck in numerous times for electronic issue. (warranty work)They don’t seem to solve the problem. They say they can never duplicate the problem. After I leave the dealership, the same pro issue. (warranty work)They don’t seem to solve the problem. They say they can never duplicate the problem. After I leave the dealership, the same problem occurs.They.always have my truck for A minimum two days when I call in advance to make an appointment and ask them numerous times to get me some transportation, if they’re going to have my truck more than a day. they’ve always made sure I got a ride home . returning to the dealership, I always had to find my own transportation back to the dealership. when I pay for normal service, they get the truck in and out in one day. I have delayed on getting the extended warranty service and considering purchasing another vehicle vehicle for my wife More

Justin was a great help. He was very professional and sent me updates on the necessary repairs. He was very professional and sent me updates on the necessary repairs. More

Sean was great. Very helpful pleasant work with. I appreciated the updates. When our tire light came back on, I was able to bring the car in right away and the issue Very helpful pleasant work with. I appreciated the updates. When our tire light came back on, I was able to bring the car in right away and the issue was resolved in a timely manner. More

Best service department in the area. Always helpful. Sean and team are great! They take the time and help you understand any conc Always helpful. Sean and team are great! They take the time and help you understand any conc More

I’m very happy with the continued service I receive from Hardin BuicK! I drive from Ontario to get better service! Hardin BuicK! I drive from Ontario to get better service! More

From the first phone call I had inquiring about the vehicle I Purchased I had a great experience. I called and spoke to Russell, first off he was very professional, extremely knowledgeable and had grea vehicle I Purchased I had a great experience. I called and spoke to Russell, first off he was very professional, extremely knowledgeable and had great customer service. He took the time to explain and be fully transparent with over the phone which made me decide to go into the dealership to try and work out a deal. Once I got there he was once again very professional, extremely polite and hospitable showing me around the dealership before we sat down to get into the numbers for the purchase. Everything he had quoted me over the phone was exactly that no hidden fees, costs or anything of the sort. Very straight forward in fact he actually saved me some extra money with a Costco membership deal they were running. It was truly a breath of fresh air dealing with Russell. Now moving on to finance my experience continued. We met with Talia and let me tell you she was a delight to work with as well. Everything straight forward to pushy sales approach explained all the extended warranties and packages and even advised me on the ones to not get. Talia was very patient, professional and polite took the time to answer all my questions and make sure I was comfortable with the decisions I was making. I was overall extremely pleased and stratified with the staff and level of customer service from HARDIN BUICK GMC. I will always remember this experience and will think of this dealership first when I or someone in my family is looking to purchase our next vehicle. More

Needed my transmission looked at on my 2023 Sierra, they had me bring it in two days before Christmas and were able to replace the faulty part and get the car back to me the day after Christmas. Excellent had me bring it in two days before Christmas and were able to replace the faulty part and get the car back to me the day after Christmas. Excellent service from their service department. More

Good repairs, but last 2 times they said truck is just out the wash and it was not washed. out the wash and it was not washed. More

Horrible service. Always makes mistakes and I have to return my car. I have no other car and this back and forth costs me my job. Always makes mistakes and I have to return my car. I have no other car and this back and forth costs me my job. More

Jesse in service is does a great job for your dealership. Very professional in every way! Very professional in every way! More