Harbro Sales & Service Inc - Service Center
Whitinsville / Webster, MA
1,013 Reviews of Harbro Sales & Service Inc - Service Center
As a well informed first time buyer, the hundreds of horror stories about the bloodthirsty dealerships and their shark staff haunted my every venture. It was purely by chance that while driving down rou horror stories about the bloodthirsty dealerships and their shark staff haunted my every venture. It was purely by chance that while driving down route 12 I noticed a vehicle I hadn't test driven, my MINI. I'd relate it to winning the lottery- thats just how good the service here is. Harbro was exceptional from the get go, patient with my extreme attention to detail, and extremely helpful when later the vehicle needed service. The guys here still surprise me everytime i stop by, though i should probably expect that by now. Thanks to everybody at Harbro, MINI 36 More
Kent Leber and the Service Department at the Webster location are top notch individuals who go above and beyond the call of duty to assist the customer and get the job done right! Customer satisfaction location are top notch individuals who go above and beyond the call of duty to assist the customer and get the job done right! Customer satisfaction is their number one priority, and it shows. They are very friendly, and extremely knowledgeable, and make you feel at ease whether dealing with routine maintenance or unexpected emergencies, which are always handled in the most timely way. I have never experienced a better Service Department, nor dealt with a better Sales Department. My family and I have purchased eight vehicles from Harbro Auto Sales and they have always maintained these vehicles. We are VERY satisfied customers and would not do business anywhere else! More
Went in to Harbro looking for vehicle with an amount in mind for my monthly payments - they were very helpful and went out of their way to meet my needs - although payments little higher than what I wa mind for my monthly payments - they were very helpful and went out of their way to meet my needs - although payments little higher than what I wanted - still very satisfied with vehicle and service More
I started going here because of a neighbor. They have bought all their cars in the last 5 years from them. There is 3 different cars that I know of and they have never been disappointed. They spoke hig bought all their cars in the last 5 years from them. There is 3 different cars that I know of and they have never been disappointed. They spoke highly of Kent and I decided to give it a try. I have never been more happy with service. More
I buy all my cars,trucks from Harbro,because they have I buy all my cars,trucks from Harbro,because they have the customer service,and the owner Tim Hare backs up every car or truck they sell.the service I buy all my cars,trucks from Harbro,because they have the customer service,and the owner Tim Hare backs up every car or truck they sell.the service is #1.,and it is always fixed in a timely manner,and done right the first time.I doing dealing with Harbro,the people are very nice to deal with More
I used them for their service with my previous vehicle. When I needed a new one I bought my Sonata from them and will go back there when it's time for my next vehicle. Kent is wonderful and their services When I needed a new one I bought my Sonata from them and will go back there when it's time for my next vehicle. Kent is wonderful and their services are reasonably priced. They are easy to deal with and are extremely helpful and accomodating. I have recommended Harbro to both coworkers and friends, More
I have had many dealings with Kent and his staff and they have always been very courteous, friendly, and helpful. I have recommended Kent to many people and everyone has been very happy with his service. I have always been very courteous, friendly, and helpful. I have recommended Kent to many people and everyone has been very happy with his service. I would follow Kent to any shop he worked at. More
I purchased the car at Harbro and have had it serviced there exclusively...They are a pleasure to work with and are always upfront and infoirmitave about any work required.They have also helped with issue there exclusively...They are a pleasure to work with and are always upfront and infoirmitave about any work required.They have also helped with issues that I had with my extended warantee in going the extra mile to see that the work was completed and that I was satisfied with the outcome.They have gained a lifelong customer More
Purchased my vehicle in October. Had a few small issues that Harbro took care of for me at no charge. Offered me a loaner while my car was being serviced. Had my first oil change (which was free). Took me that Harbro took care of for me at no charge. Offered me a loaner while my car was being serviced. Had my first oil change (which was free). Took me right in. Sales staff (Tim) was awesome, service department (Karen and Darlene) very knowledgeable and courteous. Have purchased many cars from Harbro over the years (including family members). Would not hesitate to recommend them to friends (and I have!!) More
I would like to commend Kent Leber on his ability to run the Service Department at Harbro. Although, the Sales Department is great it is actually Kent and the service I receive that keeps me coming back tim the Service Department at Harbro. Although, the Sales Department is great it is actually Kent and the service I receive that keeps me coming back time after time. I have been purchasing cars from Harbro for approximately 18 years (6 cars now) and the service is exemplary. Kent is the latest person I have dealt with and by far the best. He runs an efficient department, keeps appointments on time, and always recommends repairs when needed. In fact, when he left Webster to work in Whitinsville and I followed him there, which was further for me, but I trust him to get the job done right the first time. There have been others in the past but he is by far the best. He is a true leader! More