Harbro Sales & Service Inc - Service Center

Being new in town, it is nice to know that there is a reputable and frienly place for service. Great coffee and very nice waiting area too. FANTASTIC! reputable and frienly place for service. Great coffee and very nice waiting area too. FANTASTIC! More

the services was great and they also let you know if there anyother issues that need to be taken care of either right away or at another time there anyother issues that need to be taken care of either right away or at another time More

I recently brought my car to Harbro in Webster for an oil change and tire rotation, and had the pleasure of meeting Daniel Plasse. Daniel was not only quick and thorough with his work, but he even did the ex change and tire rotation, and had the pleasure of meeting Daniel Plasse. Daniel was not only quick and thorough with his work, but he even did the extra task of fixing my upside down license plate for me (because I wasn't paying attention when I attached it!) without charge and without complaint. The staff at the Harbro in Webster is friendly and knowledgeable and their prices are reasonable. More

I stopped in to check on some parts that were ordered for my used car. Karen was going to set up an appointment for me but decided to take the vehicle "Right Now" since there was space in the shop for it. Th my used car. Karen was going to set up an appointment for me but decided to take the vehicle "Right Now" since there was space in the shop for it. This was a nice jesture as I work far away from there and I would have had to find alternate tranportation. Thank you Karen! More

I have been a customer of Harbro Auto for 12 years. I have bought six cars from Harbro in those twelve years. Harry Malkasian, head of sales, is an outstanding automotive advisor. He knows cars, and he l have bought six cars from Harbro in those twelve years. Harry Malkasian, head of sales, is an outstanding automotive advisor. He knows cars, and he listens to what customers want and need in a car. Harbro staff are professional, knowledgeable, and very friendly. I trust Harbro completely. I am always treated with respect and courtesy by their staff. Customer service advisor Dee, and Karen are second to none. They always help me find the best deals on repair parts for my car(s) without compromising quality. Customer safety is at the top of their list, as well as customer satisfaction. I have received many discounts and deals that have saved me money while still getting the best service on car repairs. Harbro mechanics such as John T., Dave, and Wes repair a vehicle, it stays repaired. The only automotive repair shop I will go to is Harbro. Car shoppers, when you go to Harbro you will get their Attention,Courtesy, and Efficiency. More

I purchased a used vehicle in the Linwood office and worked with Harry who was wonderful to work with. He was patient and understanding and asked alot of questions so he knew what i was looking for. I worked with Harry who was wonderful to work with. He was patient and understanding and asked alot of questions so he knew what i was looking for. I have also gone to the Webster store for auto repairs and Ethan and Dan worked on my vehicle and I was very pleased with them and the service they provided. When you first call to make appointments you deal with the customer service person; Andrea and she is very easy to speak with and has a kind disposition. I would recommend Webster Harbro for repairs any time. More

Excellent people Great service I bought approx 8 cars in my family fom Harr Bro.The tech's are very trained in there cars.Service is always fast and work is done properly I will always recomend Harr Bro Dea my family fom Harr Bro.The tech's are very trained in there cars.Service is always fast and work is done properly I will always recomend Harr Bro Dealership. More

I brought my Ford Ranger in for service due to loud rotational noise that seemed to be coming from the right front. They were able to check the vehicle that evening and fit it in for an appointment the rotational noise that seemed to be coming from the right front. They were able to check the vehicle that evening and fit it in for an appointment the next day. Although they were not able to find the source of the noise because it had at that point subsided, the did recommend that I have two other repairs which I was aware needed to be done. the vehicle was ready for pickup next day. More

when I walked into the service office it was very clean and orderly, I was greeted warmly by both Dee and Karen. Karen was professional and courteous. I was given an oil change that was competitively price and orderly, I was greeted warmly by both Dee and Karen. Karen was professional and courteous. I was given an oil change that was competitively priced and they also checked my belts and fluid levels. I feel this was a great place to get service. More

a 2006 dodge truck was sold to me with 2 different size tires on it, one of the correct size (275-60r20)being on the driver side front, and 3 of the wrong size(275-55r20) pass. front and both rear. This ve tires on it, one of the correct size (275-60r20)being on the driver side front, and 3 of the wrong size(275-55r20) pass. front and both rear. This vehicle is a 4x4 and having 2 different size tires has damaged the front differential,u joints, and axles. when brought to the dealerships attention, their answer to me was," thats the way the vehicle came to us and we are only obligated take the one correct tire off and replace it with the 4th wrong size, at least you will have 4 of the same size". I told them the size tire they want to put on the vehicle(275-55 r20) was smaller than the size dodge recommends (275-60r20). because the rim is 20" dodge only has one size they recommend for the truck. Putting the smaller size tires on the vehicle would change the odometer, speedodomiter, get less gas mileage and make the engine work harder.as i told them when i bought the truck i am self employed and carry a lot of tools and drive a lot of miles. putting the smaller tires on is not a good option for me. I had to go buy the correct size tires and have them put on the truck so i could get back to work i already missed three days of work arguing with them. after several calls they finally agreed to give me half the money back for the tires i bought. this mistake on their part cost me $450.00 and three days work. they also agreed to fix the damaged front end. after waiting three weeks for parts i finally had to go to ther dealership again to get this issue resolved. they wanted to repair the vehicle under the extra warrenty i purchased from them when i bought the vehicle. so they were to put a used differential in and replace the axels, however they told me because the truck has a plow the warrenty company would not cover this damage or anything going forward, they sold me the truck with the plow on it and now they say i have no warranty. at this point they still haven't fixed the truck and i have no idea what is up with the warranty. this is going into the 4th week of waiting for the truck to be repaired and i am very unhappy with the whole experience with this dealership. More