Harbro Sales & Service Inc - Service Center

I had purchased my car last week on oct 8th and my tire light came on(wa week later),my vechile really didn't start correctly, and my headlight blew on friday the 21st but because it was still in the 30 da light came on(wa week later),my vechile really didn't start correctly, and my headlight blew on friday the 21st but because it was still in the 30 days i had to go back and get what needed to be fixed fixed and without much wait i was allset on the road again and like before my 2 of the 3 kids were taken care of by putting on the nick jr that Dan had previously recorded @ his home. i think i will continue to go for reairs when my 30day window is up. More

Since purchasing my PT Cruiser in June of this year, my warranty has been honored 6 times. The girls were always friendly, accomadating, true to their words, and courteous. They were a treat at 8am when warranty has been honored 6 times. The girls were always friendly, accomadating, true to their words, and courteous. They were a treat at 8am when I was coming home from working allnight, to drop off my car. They would have a rental ready for me or a staff member ready to take me home (20 minute ride). They always fixed the problem that I had brought the car back for in the time frame that they had promised. When finished, a staff member would come and pick me up and I would bring them back. After all these times I am completly satisified and it became a treat, we knew each other by first name basis. My final words were "I will see you in a couple months for my oil change take care till then". Take a trip to see them you will be glad you did. More

My wife and I have been doing business with Harbro for many years and have purchased many cars and service from Harbro. While performing an oil change on 10-15-2011, the mechanic (John T.)noticed that many years and have purchased many cars and service from Harbro. While performing an oil change on 10-15-2011, the mechanic (John T.)noticed that the front tires were worn down to the steel belts in various areas of the tires. He in turn notified Dee (customer service rep.). They told me that I needed new front tires immediately. I explained that I could not afford new tires until the second week of November, and that I would consider buying four (4) new tires at that time from Harbro. (Note: there are other tire dealers in town.) Obviously considering my situation, Dee and John T. offered to sell me two used tires for $20.00 each, plus mounting and balancing @ $45.00, for a total of $85.00. The two tires could hold me over until I'm financially set to buy new tires (November or December). Great idea and offer. I accepted! After mounting the tires, Dee and John T. realized the used tires were bumpy and made a noise, so they only charged me for the installation (mounting and balancing). The tires were FREE. Total bill was $48.40. By the way, the roads in Northbridge are bumpy, so the tires are just great, and noise? What noise? I am 66 years old and in all the years that I have been driving and getting my cars serviced, I have never received service like this from anybody in the automobile business. Guess where I'm buying my new tires? More

The scores thatI have given go into multiple transactions and experiences that I have had at Harbro. First of all, I have bought 4 cars form them in the past 8 years. I have bought two and my wife has also b and experiences that I have had at Harbro. First of all, I have bought 4 cars form them in the past 8 years. I have bought two and my wife has also bought two. In all four of those transactions I can not think of a bad experience. All the employees treated me with respect. At no time did I feel as though the sales person was trying to put me in something that I didn't want or need. This was a great feeling in its self. All the sales personnel remember my name every time that I walk in. The other aspect of Harbro that keeps me coming back is the service. I have recently had the pleasure of working with Karen in service. She is extremely friendly and down to earth. This makes for a very pleasurable transaction. Karen called me on multiple occasions to let me know how my service was proceeding and when she felt that the service was going to be finished. I never even think about going anywhere else to get my service done. I have been a customer of Harbro for approximately 8 years and will continue for life. Hands down the best used car dealership I have ever been to. More

Josh was so nice to my family. He brought a rental car to my house when we had problem with the loaner we had. He was very nice and on time while we were busy getting ready for a party. Would recommend to my house when we had problem with the loaner we had. He was very nice and on time while we were busy getting ready for a party. Would recommend him to all my friends. More

THE SERVICE DEPARTMENT IS ALWAYS VERY HELPFUL IN SCHEDULING AROUND OUR BUSY LIFE. THE MAINTENANCE OR REPAIR WORK IS ALWAYS DONE CORRECTLY, BECAUSE THEY HAVE THE EXPERTISE NEED TO DO THE WORK. SCHEDULING AROUND OUR BUSY LIFE. THE MAINTENANCE OR REPAIR WORK IS ALWAYS DONE CORRECTLY, BECAUSE THEY HAVE THE EXPERTISE NEED TO DO THE WORK. More

Absolutely the best customer service I have experienced from a car dealership. Andrea actually called to remind me that I needed to bring my car in for service and had an appointment set up for me right a from a car dealership. Andrea actually called to remind me that I needed to bring my car in for service and had an appointment set up for me right away. Dan and Eathan are the best. They listen to your needs and get the job done. Couldn't be happier. More

I recently worked with Andrea and her service team over in Webster and the entire visit was professional, friendly, on-time and reliable. I have been a customer of Harbro for many years and the product and in Webster and the entire visit was professional, friendly, on-time and reliable. I have been a customer of Harbro for many years and the product and the service has always been very dependable. The Webster service department is very knowledgeable about their profession which allows the consumer an ease of mind. Thank you Webster service for making our family feel part of your family. I would highly recommend anyone to the Harbro Webster Service Department. Regards, Shawn Blythe More

I went in to Harbro Auto sales on a whim to try out the service department. I just went in for an Oil Change and to my Surprise I was told that I had some clips on the underside missing. I was Surprised to service department. I just went in for an Oil Change and to my Surprise I was told that I had some clips on the underside missing. I was Surprised to find out before I could ask how much to be told it was already taken care of and I was all set! I will def be going back again and telling my friends and family. More

These guys did a great job! Very friendly and knew what they were talking about. Worked on my 2004 F150 to replace the front u joints. Mechanic knew everything about my truck and I definitely will return f they were talking about. Worked on my 2004 F150 to replace the front u joints. Mechanic knew everything about my truck and I definitely will return for future work on my truck and other vehicles. My family and I have finally found a new mechanic. More