Harbro Sales & Service Inc - Service Center

I needed an oil change for my Mazda so I called Karen directly and she was happy to get me in right away. She is ALWAYS kind to me and extremely helpful. The oil changes are free with my purchase which i directly and she was happy to get me in right away. She is ALWAYS kind to me and extremely helpful. The oil changes are free with my purchase which is helpful in this economy! I never feel like I'm bothering Karen which is a comfort for a woman. When I called Karen on the time I could pick my vehicle up I asked if I could get the car washed. She told me no one was in detail but that she would try to get it done. John G. stepped up to do the car wash for me! He also is a good guy. He didn't have to wash my car but did it for me to be nice. Thanks to Karen and John for being kind and considerate. They rule! More

Car repair was fast and honest. Car exhaust was shaking and they repaired it for free. At the same time telling me that if it does not hold, they will fix it AGAIN. Homemade cake and coffee was terrific. and they repaired it for free. At the same time telling me that if it does not hold, they will fix it AGAIN. Homemade cake and coffee was terrific. More

I only had the pleasure of dealing with Karen however, she was more than accommodating. I had a great experience and will definitely use them for service on my vehicle in the future! she was more than accommodating. I had a great experience and will definitely use them for service on my vehicle in the future! More

I had an unexpected problem with my van. I was able to drive it to the shop and Dee and Ethan were awesome. They were able to at least take a look at the van without delay and determined that I would be a drive it to the shop and Dee and Ethan were awesome. They were able to at least take a look at the van without delay and determined that I would be able to wait for the problem to be fixed. I was so grateful they took the time to take into consideration that it would have been very difficult for me to leave my van there as I had no ride home. They were curtious and polite and were thankful for my business. Ethan stopped what he was doing and helped out right way. He explained everything that he found. Harbro is great! More

Third time returning customer. Had them fix a sound coming from my F150's engine. Turned out being the automatic belt tensioner. Brought it in in the morning, and drove it home in the afternoon. Great coming from my F150's engine. Turned out being the automatic belt tensioner. Brought it in in the morning, and drove it home in the afternoon. Great price and great people as always. More

always gives me the best service and price. great communication with customer, and great personalities. they were willing to go out of there way to service my vehicle while i was at work down the roa communication with customer, and great personalities. they were willing to go out of there way to service my vehicle while i was at work down the road, very friendly. More

Excellent service and friendly staff! I came in for an oil change and sat in the waiting area. The car salesman did not hassle me after he new I was just waiting for service, which was unexpected on my p oil change and sat in the waiting area. The car salesman did not hassle me after he new I was just waiting for service, which was unexpected on my part. The coffee, while waiting, was delicious More

We had lost our auto repair shop recently and was at a loss for finding another where they had no poor reviews or bad experiences. At this time, we had grown to two failing vehicles in desperate need of loss for finding another where they had no poor reviews or bad experiences. At this time, we had grown to two failing vehicles in desperate need of repair. Driving by Harbro each day on the way home from work, I noticed a banner on the building offering vehicle repair. My wife set up an appointment to get things done! We are very happy with the results, professionalism and rapid turn around of the repaired vehicles. Andrea even waited for me late Thanksgiving eve to give me the keys of the first repaired vehicle. I will be using Harbro again for the maintenance of our cars, but hopefully no repairs for a long time! Thanks guys! More

I have been having my Ford Focus serviced at Harbro (Webster branch) since I purchased it, and I must say, not only is Ethan a great mechanic, he truly cares about the customer. A recent Saturday morn (Webster branch) since I purchased it, and I must say, not only is Ethan a great mechanic, he truly cares about the customer. A recent Saturday morning, I was sitting in waiting room as Ethan was putting snow tires on my car. He was the only employee in the service department that day. He managed to answer phones, make appointments for customers who dropped by, and handle a "crisis" in which another customer's car broke down in her driveway...with assistance from Tony in Sales, they made arrangements for her to be brought to the Station, given a rental car, and for her car to be towed....all this and still my car was serviced with a smile and in a timely fashion. This is an example of just one specific incident...Harbro employees and owners consistently provide this high level of customer service...which is why they have been and will continue to be the place we go for all our auto needs!! More

had my coil springs replaced in my 05 ford f-150 by dan and the work was done great and in a timely fashion i have no complaints. and the work was done great and in a timely fashion i have no complaints. More