Harbro Sales & Service Inc - Service Center
Whitinsville / Webster, MA
1,013 Reviews of Harbro Sales & Service Inc - Service Center
I've been a friend of the HARBRO business and family for many years. I can't tell you how many vehicles I've purchaced over the years (many)!If they didn't have what I wanted, they would find it.The service many years. I can't tell you how many vehicles I've purchaced over the years (many)!If they didn't have what I wanted, they would find it.The service is top knotch,especially that service wrighter (you know who you are). They all go the "extra mile" to satisfy their customers,and instill confidence as a quality and honest,and reliable business. It's THE place to go!!Thank you all! More
Both John G and Dee were very helpful. We had recently purchased a vehicle from Harbro and it required a small repair. Service was extremely helpful and courteous purchased a vehicle from Harbro and it required a small repair. Service was extremely helpful and courteous More
Owner and other personnel very helpful. Tested auto for possible repair of steering. After testing and inspecting car no issue was found and noise that we identified apparently superficial. Car tested in possible repair of steering. After testing and inspecting car no issue was found and noise that we identified apparently superficial. Car tested in parking lot and on road. Owner had car washed post oil change. Very nice! More
Dan, was pleasent and told me all that he did in the Dan, was pleasent and told me all that he did in the vehicle and what he thought could be future issues. He topped off the fluids. The work was done Dan, was pleasent and told me all that he did in the vehicle and what he thought could be future issues. He topped off the fluids. The work was done in a reasonable amount of time. Thank you, Claudette Flores More
In the past, purchasing cars from other dealerships, I have always had a problem when it came to service. I had a problem with my warranty, or hidden costs, and even the dealership following through with have always had a problem when it came to service. I had a problem with my warranty, or hidden costs, and even the dealership following through with a suitable rental when needed. After paying high prices for a vehicle you expect a little special treatment when it comes to service but my experience had always been that the dealership was looking out for number one and that did not happen to be the customer. In purchasing my first car at Harbro, I was pleasantly surprised by the immediate difference. I had a great experience in dealing with Karen Fitzgerald who walked me through every step of the way. I test drove my car with Tim Burrows and we talked about things that I might like looked at. I then spoke at length with Karen to speak about any concerns and I had total confidence that every concern was a priority on her list. I never felt awkward calling Karen to ask a question about my car, she was very knowledgeable and listened patiently and addressed any concern I had ...big or small. I was never rushed off of a call,or made to feel like I was less important than anyone else buying a car at Harbro. At Harbro, Karen made me feel like a priority every time I had a concern. All of the work done on my car was seemless. I had a rental that worked for our family needs, and the work was done quickly and efficently. There is no question that Harbro is now the only place this family will buy cars in the future...the sales and service team are beyond compare!! Thank you Karen for the wonderful experience!! More
I took my van in to have the seat checked as it would not come out of the stowed position. John Grande and Dee took the time to not only fix the issue, but wrote up a full write-up for me of what they would come out of the stowed position. John Grande and Dee took the time to not only fix the issue, but wrote up a full write-up for me of what they would recommend if it happens again, etc. We have used Harbro in the past for service and have always found everyone to be friendly and helpful, but to squeeze me in for this the day before Thanksgiving was extremely helpful for our busy family. Thank you, John and Dee!! The Hogan Family More
Called for appointment that was given at my convience - Karen checked me in - work was done promptly - recommended new air filter - price was very fair Karen checked me in - work was done promptly - recommended new air filter - price was very fair More
Andrea is always so pleasant and friendly. She always makes sure we get the best service and deals there , dan and the other machanics are super friendly and always take time out to smile and say hell makes sure we get the best service and deals there , dan and the other machanics are super friendly and always take time out to smile and say hello. thanks for making my visits quick and painless. More
My Tire pressure light was on, so I stopped in based upon a friends suggestions. and my issue was resolved in a matter of 10 minutes. Both Karen and the garage crew we great. I will be back and will recommen a friends suggestions. and my issue was resolved in a matter of 10 minutes. Both Karen and the garage crew we great. I will be back and will recommend them to others. More