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Harbro Sales & Service Inc - Service Center
Whitinsville / Webster, MA
1,013 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,013 Reviews of Harbro Sales & Service Inc - Service Center
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September 07, 2012
Squeezed me in last second during a busy holiday week where other local shops wouldn't even try. Very friendly and excellent service. Would highly recommend and will go back for all my auto body needs. T where other local shops wouldn't even try. Very friendly and excellent service. Would highly recommend and will go back for all my auto body needs. Thank you! More
by addorisj
August 22, 2012
Had an emergency service transmission cooling line repair completed by Harbro in Webster. John took care of the initial portion and the guys out back (Dan and Matt) did the rest. Very nice job! completed by Harbro in Webster. John took care of the initial portion and the guys out back (Dan and Matt) did the rest. Very nice job! More
by shinkle23
Employees Worked With
John, Tony, Dan and Matt
August 22, 2012
I have purchased several vehicles from Harbro over the past 15 years and have been very pleased with their selection and and overall experience. Last week I was getting ready to leave for a vacation when past 15 years and have been very pleased with their selection and and overall experience. Last week I was getting ready to leave for a vacation when I noticed I was leaking fuel from my Chevy Tahoe. I called Harbro and spoke with Dan and John and they said I could bring it right up. After an on the spot diagnosis, John started calling for the necessary parts which would be there shortly. They got right on the job to replace my fuel pump and injector kit. Within a few hours I was on my way. Thanks to the people at Harbro I averted a disastrous situation. More
by keejadon
Employees Worked With
Matt, Dan, John
August 21, 2012
As Usual Habro makes my experience with dealing with them, great! In tradition I used to be stress about the used car dealership mentality. NOT at Habro! Very friendly and great people! I highly recomme them, great! In tradition I used to be stress about the used car dealership mentality. NOT at Habro! Very friendly and great people! I highly recommend people go see Tony... Only thing missing in Webster now is getting to visit Andrea! Also not listed here is Dan, great service from him always too! Thank You guys! Jim Weagle MvP Technology 508-943-1140 More
by Jim Weagle
August 03, 2012
As usual, they go above and beyond what it necessary to take care of and satisfy the customer. The parts (front brakes) were not on hand when I arrived. Dan explained by the time they removed the old brak take care of and satisfy the customer. The parts (front brakes) were not on hand when I arrived. Dan explained by the time they removed the old brakes the new ones will be there and I would be out as promised. The even finished an hour earlier than promised. Great job guys and a big THANK YOU. More
by Mem and Pep
Employees Worked With
Dan & Matt Service Technicians
July 24, 2012
We recently experienced a problem with our van on the highway and had to pull over. It was a Saturday afternoon, and we stopped at Harbro's, which was one of the few service stations that was open in the highway and had to pull over. It was a Saturday afternoon, and we stopped at Harbro's, which was one of the few service stations that was open in the area. We were treated very well and received a rental van quickly and were told that our van would be ready for pickup on Monday. The overall service was very courteous and thoughtful of our safety. More
by smgpa
Employees Worked With
Heather Goodwin
July 12, 2012
My girlfriend and I were put in a very tight spot when her car finally broke down and it was simply too costly to repair. She had a very limited budget (I stress the word limited) We tried going to the her car finally broke down and it was simply too costly to repair. She had a very limited budget (I stress the word limited) We tried going to the Big Dealerships located on the "Auto Mile" and were treated like a lost cause, no one would even attempt to help us get a used vehicle within her budget. It honestly seemed like all hope was lost. Finally we decided to stop in to HARBRO being as it was very local to us. From the moment we stepped on to the lot it was like night and day. We were greeted and immediately helped by Chris Sargent who listened to our story and actually cared about us and our situation. (I like to consider myself a wise man and can spot true sincerity when I see it.) He promised us he would do all he could to get us into a vehicle within our budget, and he did just that. He presented us with options and even worked with our limited credit to bring the monthly price to just where we wanted it. They even gave us an amazing trade in value for her broken down vehicle, towing it from the garage to their lot free of charge. That right there saved us much needed money to finalize the deal. If that wasn't enough they even gave us a rental vehicle free of charge for two days while we finalized some title issues for the trade in. The whole team really went above and beyond to make us feel like part of the family. I want to thank all of them for everything they did to make this difficult process go as smoothly as possible. I do not think we could have walked away with a better deal anywhere else. I highly recommend the team at HARBRO Sales and Service to anyone looking to get the best deal possible, and who want to be treated with respect and walk away feeling like they are now a part of the HARBRO Family. Thank You all from the bottom of our hearts. -John and Melissa- More
by JohnElliott
July 12, 2012
I am new to the area and needed my brakes done. I decided to stop at Harbro because it was very close and I had heard amazing thing about them. I walked in and they took my car right away, I expected to at l to stop at Harbro because it was very close and I had heard amazing thing about them. I walked in and they took my car right away, I expected to at least have to leave it overnight. In under in hour they had both my brakes done for less than what they said one would cost. Their ENTIRE staff was warm and friendly from their service technicians to the sales staff, even though I was not and had not purchased my car there. I don't think I will have my car serviced any ware else again. I would recommend Harbro to everyone! More
by hreno
Employees Worked With
Heather Goodwin
June 15, 2012
I needed some service repairs done before I could get my car inspected. I had heard good things about Harbro and decided to give them a try. Wow! The service department actually took time to explain to me w car inspected. I had heard good things about Harbro and decided to give them a try. Wow! The service department actually took time to explain to me what needed to be done and why and gave me a great price. I really appreciated being treated like a valued customer - so few businesses have that mentality anymore. Thumbs way up for Harbro's service department! Professional, friendly, just a great staff! More
by Bad Cop
Employees Worked With
Service Department
June 09, 2012
It is always a pleasure to stop in for Service at Harbro in Webster. Andrea is friendly and efficient. She provided me with updates and information regarding my vehicle repair in a timely manner. Dan Plasse in Webster. Andrea is friendly and efficient. She provided me with updates and information regarding my vehicle repair in a timely manner. Dan Plasse is one of the BEST mechanics I have ever met. He diagnosed my vehicle quickly and correctly. It is running great. Matt was also helpful to me, answering my questions regarding maintenance of my vehicle. All in all, I had an outstanding experience with the Webster Service Department. I will recommend the Webster Service Department to all of my friends and family. More
by stilllaughing
Employees Worked With
Andrea, Dan, Matty
