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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
1,022 Reviews

1,022 Reviews of Harbro Sales & Service Inc - Service Center

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August 03, 2024

This dealership is wonderful. They listen to you and they Are always looking out for their customers More

by Hannah09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Good work, easy to get in and they worked on it quickly. Would recommend and will most likely go back. More

by ROBBYJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

The staff were very nice and professional and my car looks great. All was done on time. More

by yurcichb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
June 03, 2024

Wonderful experience. Fast and efficient. Have used for last 30 years. To buy and repair. More

by dumaineboop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly, Kevin Shields
May 16, 2024

I brought my car in for a full detail! They provided a ride for me home and did an awesome job. My car looked brand new!!! I was very pleased. More

by KATHYSAWYER555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah
April 28, 2024

Harbro is the only place we take our Volkswagen. They are very knowledgeable and professional. More

by Tmorich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Harbro Sales & Service Inc responded

We are proud to work on all makes and models. I'm happy that the service team has taken good care of you! -Mark

April 24, 2024

Jeremy was kind and accommodating. It would have been nice to be told ahead of time that the requested tire rotation had a charge More

by SEWWHAT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly, Leah Anderson
Apr 29, 2024 -

Harbro Sales & Service Inc responded

Thanks for taking the time to leave some feedback! It helps the entire team!

April 16, 2024

Harbro service was excellent, actually checked out what the car needed and not all that I thought! I’m very pleased with my first experience with Harbro. By the way, I went to Harbro because of all they we More

by Rtmt522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The service department is knowledgeable, professional and the work was completed in a timely manner. More

by julie.bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly, Kevin Shields
April 06, 2024

I had a 2:00 appt for an oil change and tire rotation, I arrived on time. My car was not finished until 3:15. I would expect about 30 minutes, not an hour and 15 minutes. More

by chewyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Hi, I'm sorry to hear that it took longer than expected to get everything done on your car. We certainly try to get things in and out as quickly as we can while still checking everything over. Your feedback helps, so our team can see what is important to our customers! Thanks again for your business, and for taking the time to leave a review. -Mark

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