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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
1,003 Reviews

1,003 Reviews of Harbro Sales & Service Inc - Service Center

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April 06, 2024

I had a 2:00 appt for an oil change and tire rotation, I arrived on time. My car was not finished until 3:15. I would expect about 30 minutes, not an hour and 15 minutes. More

by chewyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Hi, I'm sorry to hear that it took longer than expected to get everything done on your car. We certainly try to get things in and out as quickly as we can while still checking everything over. Your feedback helps, so our team can see what is important to our customers! Thanks again for your business, and for taking the time to leave a review. -Mark

April 02, 2024

Very pleasant and professional The service provided Harbor was very pleasant and professional. They had the work completed faster than originally anticipated. More

by GardnerJT3
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thanks for taking the time leave some feedback. We are always trying to get things done as quickly as we can, we know that our customer's time is important! Happy to hear that the team was able to exceed your expectations! -Mark

March 29, 2024

Andres Castano was professional, helpful with explaining what was wrong with my car. Fixed with in one day. Thank you More

by Cheryl Baskin
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thank you for the review. We're glad that Andres could take care of your vehicle! -Mark Hare

March 28, 2024

Always great service and welcoming atmosphere! The service dept always explains things clearly and are never pushy about future work needed More

by Traci.hendriks
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thanks for taking some time to leave our team a review!

March 22, 2024

Love Harbro will always go there Have purchased 3 cars from them and Sean is great. More

by Em
Recommend Dealer
Yes
Employees Worked With
Sean Connolly, Sean Connolly
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thank you for your continued business! See you soon!

March 22, 2024

I love harbro! Will always take my car there My car gets all its service at Harbro. I also bought it there More

by Em
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
March 22, 2024

If Tom Brady could be a car dealership, he would be Harbro. Awesome place, awesome people More

by Reece Hendriks
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

If Tom Brady is looking for a job, we would be happy to set up the interview! Thanks for the awesome review. GOAT status is always a compliment! -Team Harbro

March 18, 2024

A pleasure to work with and accommodating for service. Local and easy to get to for appointments More

by tigerk45
Recommend Dealer
Yes
Employees Worked With
Kevin Shields, Kevin Shields
March 16, 2024

Very efficient and Fair If I would need a New vehicle I know where I' ll be going for My New Vehicle! More

by ELLEBELLE1986
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
March 16, 2024

Always enjoy My time at Harbro! ! Keep your eye out for a Navy Mazda with sunroof!! I have 102,000 miles on My Mazda Cx7, 2011! Also liked the White Mazda you had on the lot!! Thank More

by ELLEBELLE1986
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
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