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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
997 Reviews

997 Reviews of Harbro Sales & Service Inc - Service Center

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November 05, 2022

Sean is amazing and knowledgeable and helped us last minute with a flat on my daughters car Thank you More

by mschuster2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Nov 11, 2022 -

Harbro Sales & Service Inc responded

We agree.. Sean IS amazing. We are super thankful to have him on the team! Glad he was able to help you quickly. -Mark

November 02, 2022

I have excellent service every time I come. They are always pleasant and friendly! Top notch! More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Nov 11, 2022 -

Harbro Sales & Service Inc responded

We appreciate you taking the time to let us know how things went.. See you soon! -Mark

October 29, 2022

Great service that was done within 24 hours. They could have easily charged me for more than they did. An honest company that only charged me for what actually needed fixing. They are my go to More

by m.comforti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thanks for your continued business and your feedback! We appreciate it! -Mark

October 28, 2022

It is very easy to schedule an appointment. Always great quality and proactive friendly service from Aaron. More

by nccp121356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thank you for taking a minute to leave us some feedback.. it really helps! -Mark

October 26, 2022

Harbro SERVICE Center has always been extremely flexible and honest with us! We have not been as satisfied with the sales department however. More

by MEANDZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thank you for your review! Every bit of feedback helps our whole team! We appreciate it. -Mark

October 26, 2022

Gave me a used car with tons of issues, now giving me a hard time about fixing them and doing the bare minimum to fix certain things! More

by barberjacqulyn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly, Ken Judson
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Hi Jackie, as we talked about through text, I want to thank you for bringing this to my attention. I did not know that you were having any issues with the Nissan. If you would like to take me up on my offer of a loaner while we check over the concerns you had with the charger outlet, speaker, and nail in your tire - just let me know when ! I would love to have you show me personally whats going on so I can make sure we resolve any issues. You have my cell phone number, so feel free to text me any time, or call at the office - 508-234-6767. Thanks again, Mark

October 23, 2022

They always try to squeeze you in heaven when they don’t have appointments They are also always very friendly and explaining what needs to be done and if it’s a safety issue or not More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thanks Max, we appreciate your business! -Mark

October 20, 2022

Never a question when you need work done. Work is done professionally. Will return when needed. More

by Hugteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Oct 21, 2022 -

Harbro Sales & Service Inc responded

Thanks for helping out service team with your review! We appreciate it! -Mark

October 19, 2022

The nicest people work here! Very easy to schedule an appointment. Fabulous place to do business with! More

by cindyhoutchens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
Oct 19, 2022 -

Harbro Sales & Service Inc responded

Hi Cindy, we like our people too! Happy to hear everyone treated you well. See you soon! -Mark

October 19, 2022

Always have a great experience with Harbro, they’re efficient and trustworthy and treat their customers like family. More

by Joriatodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Oct 19, 2022 -

Harbro Sales & Service Inc responded

Hey Joria! It was great catching up with you! Glad to hear things are going so well for you. Hope you have an amazing trip next month, make sure to take tons of pictures! -Mark

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