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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
997 Reviews

997 Reviews of Harbro Sales & Service Inc - Service Center

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November 18, 2022

Kind, personable staff, efficient service, and amazing results! My car is so happy and driving perfectly. More

by VeronicaW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thanks for coming in Veronica! Enjoy the new tires! -Mark

November 15, 2022

The team is always pleasant and addresses any concerns that I may have as well as taking the time to explain what needs to happen. More

by aquadancer6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Nov 19, 2022 -

Harbro Sales & Service Inc responded

I'm happy to hear that Aaron and the webster team is always there to help. They do a great job for us! Thanks for taking the time to leave your input! -Mark

November 15, 2022

Harbro is a class organization in every way. They were professional and my car was ready in a timely manner. More

by judyenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who worked on my car, Sean Connolly
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thanks for the review.. I'm thinking you may have clicked 1 star for Sean accidentally, (hopefully).. Since the rest of your feedback seems positive! If not, let me know how I can help! I can always be reached at 508-234-6767. Thanks, Mark

November 15, 2022

Good service try to get you in as soon as possible and fix it right More

by pepsi-kid2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thank you for your review. It helps our team when we are training and communicating internally. We are always aiming for 5 stars, so we will keep working at this to keep improving! -Mark

November 12, 2022

Aaron was friendly, polite and informative. My car was repaired and ready to go when he said it would be More

by ravin63749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Aaron is one of Harbro's superstars.. thanks for leaving some feedback so everyone can see how much we appreciate him! -Mark

November 11, 2022

Aaron in the Webster service department, once again, did a fantastic job with my vehicle! He is very knowledgeable, polite and explained everything! The communication was excellent! I can’t say a bad word a More

by sheriebombardier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Thanks for your review! -Mark

November 11, 2022

Had my car detailed there on 10/25/22, service was supposed to be for a full detail, originally a $250 service on special for $200. The exterior of the car was washed and appears to be waxed and looke More

by mackenziel
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who did the detail.
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Hi, thanks for the review. I am looking into this now, and I apologize that this was your experience. This is unacceptable and we will make it right. Feel free to call me directly at 508-234-6767. Thanks again, Mark

November 10, 2022

Harbor employs knowledgeable and friendly people. I had an oil change done recently on my Ford SUV. It was taken in immediately and done quickly. I got to sit in a pleasant waiting room. I was given More

by memjuges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Nov 11, 2022 -

Harbro Sales & Service Inc responded

We're happy to hear that Jeremy and Sean and the whole service team took good care of you! See you next time! -Mark

November 09, 2022

Aaron , in service ( Webster) is the best. Very helpful and extremely nice. Mike, in sales (Webster) is always helpful in buying a car. He has sold me a few and never disappointed! More

by Christine Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Hi Christine, thanks for taking a minute to let the team know how things are going! We are always happy to help! -Mark

November 09, 2022

We just bought our 5th car from Harbro wouldn’t use anyone else they are the best More

by sergiosilveira2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Hey Sergio! Thanks again for your family's business for all these years. Enjoy the Jeep! -Mark

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