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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
997 Reviews

997 Reviews of Harbro Sales & Service Inc - Service Center

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December 06, 2022

The very best in customer care! The service department is excellent. Wouldn’t buy a car anywhere else! More

by gcrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thank you for your kind words. We appreciate you! -Mark

December 06, 2022

I have been buying cars from Harbro for more years than I can remember. From sales to service Harbro staff go above and beyond for their customers. I have never had a staff member be anything but polite, eas More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Linda, I'm thrilled to hear that our team has been taking care of you for all these years. Folks like you are the reason it has been such a pleasure to open the doors for all these years. We'll see you soon! -Mark

December 06, 2022

Great service and follow up. Harbro has done service on my cars for several years and has always delivered excellent results! More

by Scott Buma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Happy to hear that the service team continues to live up to your expectations! Thanks for the feedback! -Mark

December 06, 2022

Customer service is exceptional here. They take the time to explain the reason for any service and price. Honestly, the best experience I have ever had buying or repairing a car. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Ray, thanks for taking a minute to share your feedback. I'm happy that Sean and the team were able to take good care of you. See you soon! -Mark

December 06, 2022

Harbro Auto is an extremely exceptional auto service center from the sales department to the service department. They are a family oriented business that places the greatest of value on treating their More

by scennap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly, Ken Judson
Dec 06, 2022 -

Harbro Sales & Service Inc responded

Pat. Thank you so much for your kind words. It has been our priviledge to serve you and to have you and Diane as friends and loyal clients of our family's business for all these years that have flown by.so quickly. Thank you for your trust and help through the years. Tim Hare

Dec 06, 2022 -

scennap responded

Tim, Our thanks goes to you. Pat

December 05, 2022

Awesome service, as always . Friendly and fast! Support your local family run business. Good to be able to trust a place when it comes to car repairs. More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thank you Darlene! We are always here to help! - Mark

December 02, 2022

Again, my experience with Harbro Service was exceptional. The service and concerned offered by both Sean and Jeremy was again up to their high standards. They serviced my vehicle in a timely manner without More

by scennap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thanks for taking the time to leave some feedback. We appreciate our loyal clients, and our whole team is focused on making sure you are happy! See you soon. -Mark

December 02, 2022

We have had a few minor issues since buying our vehicle and they have been extremely helpful. They were able to get our vehicle in to be fixed according to our work schedule, had a loaner available when ne More

by JillSn85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Jill, thanks for your business and your helpful feedback. We can't always promise that no issues will arise, but we can promise to help with they do! I'm happy that our team was able to resolve your concerns quickly and efficiently! Thanks again, Mark

December 02, 2022

This dealership is the best around! Not only do they go above and beyond for their customers but they also get to know you on a personal level. I am grateful to have met these guys to h More

by Zcastelli123
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Zak, happy to hear that the service team has been so helpful. We appreciate you! -Mark

November 30, 2022

The service team at Harbro never disappoints! They are very responsive and complete their work efficiently! Great communication when car is finished. More

by cgavin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thank you... our service team takes pride in being efficient and getting cars in and out as quickly as possible. Happy Holidays! -Mark

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